FlexNet Operations Knowledge Base

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FlexNet Operations Knowledge Base

Devices tab not listed after FNO On-premises upgrade

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Symptoms: It is seen that after the upgrade of FNO On-premises, the devices tab is not being listed either in producer portal or in end user portal even though customer has valid licenses of FNE. Diagnosis: FNO On-premises gets its licenses from Re...
by Revenera dekumar Revenera

Soap API to differentiate between CERTIFICATE and TRUSTED Storage license

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GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...
by Revenera Moderator jyadav Revenera Moderator

Multiple users unable to activate a FlexNet Embedded node-locked license on a device.

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Use Case A node-locked license activated on a machine is only able to be used by one user. When the second user tries to log in and activate the license using the same web register keys used by the 1st user they receive an error “license is invalid”...
by Revenera Moderator jyadav Revenera Moderator
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