FlexNet Operations Knowledge Base

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FlexNet Operations Knowledge Base

Soap API to differentiate between CERTIFICATE and TRUSTED Storage license

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GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...
by Flexera jyadav Flexera

Unable to create connection to mail server from FlexNet Operations

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Symptoms: After configuring the "Outbound Mail Server Host" and selecting "Outbound Mail Security" as "None" in FlexNet Operations under system-->configure-->FlexNet Platform Server, while testing it by using "Save config and Test Mail Server" but...
by Flexera dekumar Flexera

Login to End User Portal gives "Error Occurred" Return to login

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Symptoms: As soon as we enter the URL of End User portal in the browser to open it, we get "Error Occurred" Return to log in as per below snapshot: Diagnosis: In the FlexNet log, below Exception will be written which points issue related to the ...
by Flexera dekumar Flexera

Multiple users unable to activate a FlexNet Embedded node-locked license on a device.

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Use Case A node-locked license activated on a machine is only able to be used by one user. When the second user tries to log in and activate the license using the same web register keys used by the 1st user they receive an error “license is invalid”...
by Flexera jyadav Flexera

How to edit entitlements and other FlexNet Operations entities in deployed state?

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FlexNet Operations entities such as entitlements, products, suites, feature bundles, line items can be modified in the deployed state or without changing them to draft. This is controlled by the FNO settings present under "System"-->"config"-->"Fle...
by Flexera dekumar Flexera

How to stop sending emails, but only log them in FlexNet Operations email sent history

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This can be controlled by producer portal admins by selecting the settings present in FNO under System-->Config-->FlexNet Platform Server--->"Log emails in history, do not send them". The attached screenshot is for the reference to the setting. ...
by Flexera dekumar Flexera

Show entitlements with line Items having zero available copies by default in End User Portal

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This can be controlled using the FNO Producer portal administrator by selecting config present in Producer portal under System-->Config-->FlexNet Operations-->"Show Line Items with Zero Copies by Default". Below is a screenshot for reference to the ...
by Flexera dekumar Flexera

Show Product version in the Product column next after the product name in activatable line items on view device page

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This can be controlled using the FNO Producer portal settings present under "System >> Configure >> End-User Portal Setup >> Licenses Support Page" >> Hide Product Version Details. To show the Product Version, this setting must be disabled. Plea...
by Flexera dekumar Flexera

How to configure Flexnet Operations On-Premises with SSL

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Summary This article will explain how to create a keystore that can be used with Flexnet Operations to enable SSL. Synopsis In order to create a keystore it is assumed that you have created the PFX file. The steps below will explain how to import the...
by Revenera jmcmillan Revenera

Where can I find upgrade instructions for FlexNet Operations On-Premises?

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SummaryWhere can I find upgrade instructions for FlexNet Operations On-Premises?SynopsisWhere do I find upgrade instructions for updating FlexNet Operations On-Premises to the latest version?DiscussionPlease find attached the Installation Guide for F...
by Flexera dgalloway Flexera
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