Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.
For Example:
I would like to see products differently.
I would like to see the product do something new.
I have an idea for how the product could be improved.
Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.
For Example:
I cannot get the product to work the way i want.
I donot understand something about the product.
I believe I have discovered a problem with the product.
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