Showing articles with label ALM. Show all articles
FlexNet Operations Knowledge Base
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Symptoms: When the user tries to delete a draft state entitlement it gives an error "Error has been returned by Hibernate. [Incident# 1457-5054342]" although the entitlement ID did not map to any Host. Check the attachment "Draft state Ent.JPG". ...
by mrathinam Revenera Nov 26, 2020
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Symptoms: When login into the End User Portal using the bulk entitlements web register key, it is giving a message "No products are available for download at this time. Please check again later" although the bulk entitlement has a valid product asso...
by dekumar Flexera Nov 19, 2020
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Problem: ALM On-Prem Installation of 2020 R1 fails to install if Open JDK 8 is installed with the following error Windows: After InstallAnywhere extracts the content it fails with a java message: Could not find a valid Java virtual machine to l...
by mrathinam Revenera Oct 08, 2020
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Currently, Windows compatible FNO On-premises does archive of logs in .gz format. This makes an administrator difficult to see the archive logs without installing any 3rd party software in the same windows server/machine. This article describes step...
by dekumar Flexera Oct 08, 2020
ALM FlexNet Operations 2017 R1 FlexNet Operations 2018 R1 FlexNet Operations R4 How To On-premises Question
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From 2020 R3 FlexNet Operations administrators now have permission to enable and reset the Cloud Licensing Server (CLS) producer user password for both existing and future Cloud License Server (CLS) instances. (A producer user password is used to ob...
by mrathinam Revenera Sep 25, 2020
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GetFulfillmentsQueryRequest/GetFulfillmentPropertiesRequest takes in EntitlementID and returns any FNP licenses on the fulfillmentThe fulfillmentType parameter in the response can be used to differentiate between CERTIFICATE and TRUSTED STORAGE lic...
by jyadav Revenera Sep 01, 2020
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Symptoms: After configuring the "Outbound Mail Server Host" and selecting "Outbound Mail Security" as "None" in FlexNet Operations under system-->configure-->FlexNet Platform Server, while testing it by using "Save config and Test Mail Server" but...
by dekumar Flexera Aug 20, 2020
ALM Defect Report Error Message FlexNet Operations 2017 R3 FlexNet Operations 2018 R1 FlexNet Operations R4 How To
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Symptoms: As soon as we enter the URL of End User portal in the browser to open it, we get "Error Occurred" Return to log in as per below snapshot: Diagnosis: In the FlexNet log, below Exception will be written which points issue related to the ...
by dekumar Flexera Aug 13, 2020
ALM Cloud Error Message FlexNet Operations FlexNet Operations 2018 R1 FlexNet Operations 2020 R1 FlexNet Operations Cloud Hide log in With Activation ID option Hide log in With Entitlement ID option Hide log in With User Name option How To
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Summary FlexNet Operations Cloud Entitlement emails that contain details about newly acquired licenses may be tagged as SPAM if an SPF record is not added in DNS. Synopsis When configuring SPF rules in DNS customers may want to know the IP addresses...
by mrathinam Revenera Aug 11, 2020
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Execute the following steps to find how much ESD storage used for the FNO tenant(Customer) from the activation date to the current date. For ALM -> Go to Reporter --> Product Setup - Universe --> Select the fields [Partner Code, Partner Name, Partne...
by mrathinam Revenera Aug 10, 2020
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Question: How does it work? Answer: Flexera's Download Manager does not use either ActiveX control or Flash. The Download Manger checks the Origin HTTP header and validates the security of the download URLs using JSON Web Token Authenticati...
by akline Revenera Jul 27, 2020
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Suites do support Multiple License Model (Mixed of one Embedded and One FNP ) however it does not support to use Multiple Embedded License Model into a single Suites. Example1: When Suites mapped with multiple LM (FNE +FNP) then when we create a s...
by mrathinam Revenera Jul 26, 2020