Mar 16, 2023
02:33 AM
Title: Reidentifying members in LLM for existing multiple Member IDs Introduction:
Reidentifying members gives the below error (LLM):
Cannot add Member ID <> to Member with Email address <> since this member already has a Member ID.
The issue is with the existing multiple Member IDs.
Solution:
1. You need to delete one or both before you can add/update with the new ID.
2. To delete, go to the Reidentify page, select one of the IDs in the dropdown, leave the new Member ID field blank and hit submit.
3. You should now only have 1 Member ID.
4. The normal reidentifying process should normally work now.
5. If not, also delete the second old ID and then go back and add the new one.
Outcome:
Only one Member ID is present for the member.
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Dec 15, 2022
01:38 AM
You can use the nupkg file from the .Net Standard downloaded from the PLC.
It contains all the FlxCore DLL's for the different platforms that .net core could run on.
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Sep 27, 2022
04:53 AM
The FlexNet Publisher Documentation Library (FNP_<version>_doclib.pdf) is provided as an Adobe PDF portfolio.
Note that Adobe PDF portfolios are not supported in Chrome or Edge.
The Adobe PDF extension for Chrome cannot handle Adobe PDF portfolios.
Instead of opening the FlexNet Publisher Documentation Library in your browser, download the portfolio, then open it in Adobe Reader.
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Jul 27, 2022
10:42 AM
We get various responses of key-value pairs in the REST API response.
ReceivedTime is one of the parameters that we see in the response.
The receivedTime in /features endpoint is the License generated time in UTC for the mapped entitlement/activation code on the CLS.
If new licenses are mapped, then the license-generated time will override all the previous timings for all the receivedTime in /features mapped to the CLS.
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Jun 13, 2022
01:14 AM
When you attempt to upgrade the database schema as part of a FlexNet Operations On-Premises upgrade, the Upgrade button displayed on the Configuration > Database > Manage Schema page in FlexNet Setup might be disabled.
Note: FlexNet Setup is launched automatically (or manually) once the FlexNet Operations installer has completed the upgrade process.
To help you troubleshoot, refer to the following list of some reasons why this button might be disabled when you expect it to be enabled.
One or more database settings defined in Configuration > Database are incorrect.
The database has already been upgraded. (To determine whether the database has been upgraded, check the plt_module table version. If the latest version is listed, the database has been upgraded.)
FlexNet Operations is unable to connect to the database server. Here are some reasons why connectivity issues can occur:
The Transport Layer Security (TLS) version on the database server differs from that on the application server.
Incorrect database credentials have been provided.
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Jun 09, 2022
03:56 AM
When you have a FlexNet licensing-enabled application deployed in a desktop image on a Virtual Desktop Infrastructure (VDI) server and multiple clients in the same network need to access the application, a floating license might be the best solution for licensing the application.
A floating license enables anyone (that is, any client) on the network to use the application, up to the limit specified in the license file or fulfilment record (a process known also as concurrent usage or network licensing). Additionally, floating licenses have no hostids on the individual FEATURE lines.
This means that in the license file when there are feature lines, for the floating license model the features can not be node-locked to a machine individually.
However, these licenses require that a license server—that is, a license server manager and a vendor daemon—to be running to count the concurrent usage of licenses. This license can be on an external device in the network or on a virtual machine in the VDI environment (if that virtual machine has a unique MAC address in the VDI environment).
Any client within the network who has access to the license server will be able to use the application in a VDI environment.
Also, note that if a virtual machine in a VDI environment has a unique MAC address, the virtual machine can also be configured as a license server.
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Mar 17, 2022
03:57 AM
Symptoms:
You will be able to create a feature name with characters of more than 30. The problem arises when you try to map it to a product.
You won't be able to map the feature to the product.
Diagnosis:
First, check what is the Licensing Technology it's using. If its Flexnet Licensing Technology then as per design the Feature name should contain 30 characters or less. The name cannot contain spaces. The characters can be ASCII characters, numbers, periods, underscores, or hyphens.
Solution:
Make sure to keep the characters to less than 30 for the feature name with the product using Flexnet Licensing Technology.
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Mar 03, 2022
12:51 AM
Symptoms:
When the customer tries to download a file more than 100 MB in the Reporter no report is getting downloaded and an error is seen.
Diagnosis:
The below error is seen:
Maximum binary output size limit reached. Contact your BusinessObjects administrator. (Error: ERR_WIS_30271)
While checking further this seemed to be an issue with the size of the binary stream.
As a result of which, the Reporter team has provided the below solution.
Solution:
The reporter team has increased the binary stream's maximum size 100 MB to 500 MB.
Now the customer will be able to download reports up to 500 MB in size which can be used for scheduled reports as well as download.
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Jan 17, 2022
10:02 AM
Prior to 2022.01, if the source license server had inactive or expired add-ons, the return of a FlexNet Embedded Device with Expired/Inactivated Licenses was not allowed to succeed.
Starting 2022.01, the Return of a FlexNet Embedded Device with Expired/Inactivated Licenses is allowed. Henceforth, a customer can request to have this behavior enabled explicitly.
But the target server will not have INACTIVE or EXPIRED addons mapped to it. It will only contain ACTIVE ADDONS.
NOTE : This fix works only on ALM.
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Nov 18, 2021
01:54 AM
FNO Data Access API can be used for this.
The endpoint is: /data/api/v1/report/served-device .
You can use params of dateFrom to dateTo for a period of 30 days along with any of the following filters : accountID, accountName, siteName, servedClientHostID. This can be done only for a period duration of 30 days.
If you want historic data for more than 30 days then maybe more runs of this query are required.
Request:
Response:
{ "description": "Report generated on '2021-11-18 07:45:28.587'", "params": { "mode": "batch", "query": { "accountID": { "$eq": "11223366" } }, "format": "json", "dateto": "2021-07-19", "datefrom": "2021-06-20" }, "status": { "executionTime": 180, "statusCode": 200, "statusMessage": "Success" }, "header": { "recordCount": -1, "totalPages": -1, "previousPageURL": "", "nextPageURL": "https://<URL>/data/api/v1/report/served-device?mode=BATCH&format=json&pastDays=1&limitRecords=500&dateFrom=2021-06-20&dateTo=2021-07-19&query=%7B%22accountID%22%3A%7B%22%24eq%22%3A%2211223366%22%7D%7D&requestID=cV9yYzotMQ==&pageNumber=2" }, "data": [ { "ServedClientHostID": "hcl2DLineSC3", "ServerHostID": "4D8ANEW5EG75", "DeviceAlias": "hcl2DLineSC3", "SiteName": "", "Notes": "", "DeviceUser": "", "Status": "NORMAL", "DeviceAccountID": "11223366", "DeviceAccountName": "TEST", "LastSyncTime": "2021-06-23 15:55:02.07", "FeatureName": "2DLine", "FeatureVersion": "1.0", "Quantity": "100", "Overage": "", "ExpirationDate": "", "LastModifiedDate": "2021-06-23 09:00:08.777" }
NOTE: If the request for "feature" is metered then there is no expiration date mentioned in the response.
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Sep 09, 2021
04:09 AM
Solution:
This can be achieved by substituting a variable in the License Model, Vendor String attribute.
Details on the variable used:
The variable for achieving this is "mappedQuantity".
Syntax - MappedQty:{mappedQuantity} to get the consumed/mapped count.
NOTE: This Vendor String attribute(Left of the screenshot) will be part of the 'Features' response of the License Server in REST API calls as seen in the screenshot attached(Right of the screenshot).
Similarly, you can use EntitlementLineItem.partNumber, EntitlementLineItem.productName,license_type to get the details of the Part number assigned to a Line Item, the product mapped to the Line Item, and the License Type mapped to it.
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Aug 12, 2021
04:41 AM
Symptoms:
When clicked on any "Device" we see the error stating: "notFoundEntity".
Flexnet.log shows:
2021-08-09 16:58:28,400 [default task-57] ERROR (fnofacade) [ADMN] Dao Error : BaseProductDAOImpl 2021-08-09 16:58:28,400 [default task-57] ERROR (lfs) [ADMN] notFoundEntity
Diagnosis:
This is a data issue where LFS is using the base_product_id which is removed on the FNO side. All the devices which don't have BASE_PRODUCT_ID set in LFS_HOST table are getting the BASE_PRODUCT_ID from LFS_HOST_TYPE. Find the base_product_id here. But that BASE_PRODUCT_ID is removed in the FNO database (EMB_BASE_PRODUCT table) causing the error message 'NotFoundEntity' for all of the devices that have this base_product_id.
Solution:
Remove this base_product_id from the LFS_HOST_TYPE table: update lfs_host_type set base_product_id=null where base_product_id='<ID>'
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Jul 16, 2021
12:10 PM
Overview of Transfer Split functionality in LLM can found in this article .
TransferSplitEnabled = true
TransferSplitEnabled.TransferOrderActivationCodeToTarget = true
1)Create Order for Account1
2)View allocation
3)Split some to Account 2
4) create server for Account 1 and allocate some qty on that server, don't generate (now the available count will be set in the cert from account-1)
5)License is not generated, the available count is deducted from the total count that is being assigned to the Add-on:
6)Move the quantity back from Account 2 to Account1.
Hence the Activation code of Account 2 is on Account 1 after the transfer.
7)The Addon-s have to be re-mapped on the Server, as the Activation ID present previously is not associated to any entitlement after the transfer:
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Jul 16, 2021
11:46 AM
What is a pool license?
The pool licenses are basically a list of codes that are loaded into the system.
When entitlement is created it pulls one of the codes from the pool and associates it with the order.
Therefore, you can't manually assign a pool license code.
Check for the License Group used on the Catalog/Product if it is pool-type license.
When does the Converter template doesn't update License Codes?
While uploading the converter template, we manually change the license codes/parameters.
As per design and definition, assigning a pool license code is not possible due to which converter template doesn't update License Codes.
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Labels:
Jul 01, 2021
03:42 AM
Get the associated Activation Code from the Reporter/ from the customer.
Goto System -> Transaction History
Entity type -> Line Item -> Entity ID is the Activation Code of the corresponding Entitlement.
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Latest posts by ythingalaya
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91 | Mar 16, 2023 02:33 AM | |
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181 | Jun 13, 2022 01:14 AM | |
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260 | Nov 18, 2021 01:54 AM |
Activity Feed
- Posted Reidentifying members in LLM for existing multiple Member IDs on FlexNet Operations Knowledge Base. Mar 16, 2023 02:33 AM
- Posted Which DLLs used for .Net Standard? on FlexNet Operations Knowledge Base. Dec 15, 2022 01:38 AM
- Posted Why does the download of file "Document Library for FlexNet Publisher Licensing" from PLC 1.0, in Chrome or Explorer,doesn't show option for list of files? on FlexNet Operations Knowledge Base. Sep 27, 2022 04:53 AM
- Posted What is the meaning of received time in /features response of CLS REST API? on FlexNet Operations Knowledge Base. Jul 27, 2022 10:42 AM
- Posted FlexNet Operations On-Premises: Troubleshooting a Disabled "Upgrade" Button During a Database Schema Upgrade on FlexNet Operations Knowledge Base. Jun 13, 2022 01:14 AM
- Posted Support of Virtual Desktop Infrastructure for Floating Licenses on FlexNet Operations Knowledge Base. Jun 09, 2022 03:56 AM
- Posted Feature name being too long while mapping feature to product. on FlexNet Operations Knowledge Base. Mar 17, 2022 03:57 AM
- Posted What is the Download size for reports in Reporter? on FlexNet Operations Knowledge Base. Mar 03, 2022 12:51 AM
- Posted Return of a FlexNet Embedded Device with Expired/Inactivated Licenses Now ALLOWED on FlexNet Operations Knowledge Base. Jan 17, 2022 10:02 AM
- Posted How to get the historic license usage data ? on FlexNet Operations Knowledge Base. Nov 18, 2021 01:54 AM
- Posted How can a License server provide information about the count of activated line items? on FlexNet Embedded Knowledge Base. Sep 09, 2021 04:09 AM
- Posted 'notFoundEntity' Error seen while searching for devices (On-Prem) on FlexNet Operations Knowledge Base. Aug 12, 2021 04:41 AM
- Posted Split partial and assign to host on FlexNet Operations Knowledge Base. Jul 16, 2021 12:10 PM
- Posted When does the Converter template doesn't update License Codes? on FlexNet Operations Knowledge Base. Jul 16, 2021 11:46 AM
- Posted How to check history for already deleted entitlement in PP? on FlexNet Operations Knowledge Base. Jul 01, 2021 03:42 AM
- Posted How to change the export limit of Web service keys? on FlexNet Operations Knowledge Base. May 20, 2021 03:45 AM
- Posted Split partial from third account back to second account on FlexNet Operations Knowledge Base. Nov 12, 2020 03:26 AM
- Posted Split all from Second Account to Third on FlexNet Operations Knowledge Base. Nov 12, 2020 03:21 AM
- Posted Split to another account that already has an active cert for the order line: on FlexNet Operations Knowledge Base. Nov 12, 2020 03:16 AM
- Posted Transfer order that has a server and a device and multiple mappings per host on FlexNet Operations Knowledge Base. Oct 23, 2020 04:30 AM