Summary This article explains in detail how to remove the entries from the 'Software Vulnerability Manager Agent scan queue' to clear up disk space and for other reasons you might want that. Synopsis The SVM On-Prem solution uses a queue for handlin...
Video walk-through for SVM on-premises customers who need to check their Vulnerability Manager Tracking database has synchronized with Flexera. Commands mentioned in the video:- Connecting to the Database console mysql -u root -p Listing the Databa...
Summary This article explains how SVM users can find the host IP's from the database console of the Software Vulnerability Manager solution by Flexera. Workaround Login to your SVM account and navigate to Reporting > Database Access > Database conso...
If you’ve set up your Software Vulnerability Manager On-Premises servers in dual-mode configuration (with one server housing Apache, PHP, and the Software Vulnerability Manager configuration, and the other server hosting the Software Vulnerability Ma...
Summary How can you recover from a lost MySQL or MariaDB root password? Synopsis If you run into the situation where you've lost the root password for your MySQL instance the account can be recovered so long as you still have root access to the serve...
Summary A binding table can get corrupt due to multiple reasons which will result in empty details in the completed scans and All hosts smart groups. You may have to truncate the table and scan your machines one again to repopulate the data. This art...
Summary You are getting a message 'your account is currently being upgraded.' when logging-in to your account Symptoms This usually happens with the 'private database' of the server (the user database) has not been populated with all tables needed to...
Summary Sometimes smart groups may get stuck and need manual intervention at the database to clear the queue and re-run the smart group generation afterward. This article teaches you to manually clear the queue that the SVM On-Prem Server uses to tra...
Summary One or more specific smart groups fail to compile. When logging level is increased on the Software Vulnerability Manager On-Prem Linux server, the following error is seen in the /var/log/messages log: '"temp_smartgroup_product" table is full...
