InstallShield Knowledge Base
Error code 1642
SummaryRuntime Error 1642 when trying to install a PatchSymptomsWhen trying to install a patch a popup appears that says: ?The upgrade patch cannot be installed by the Windows Installer Service because the program to be upgraded may b...
Build Warning -1027 Not Issued When Timestamp Not Generated
SummaryPrior to IS 2015, when a build fails to create a timestamp for the signature, a build warning -1027 is issued. Starting from IS 2015 however, no warning or error appears even if the resulting build has no timestamp on the signature.SymptomsPri...
Displaying a File Open Browse Dialog in a Basic MSI project
SummaryThis article discusses how to display a file open / browse dialog in a Basic MSI project.SynopsisThis article discusses how to display a file open / browse dialog in a Basic MSI project.DiscussionLaunching a File Open / Browse Dialog This inf...
Setting INSTALLDIR Based on a System Search and Install a Product to an Existing Destination
SummaryThis article explains how to locate an existing installation, another product, or some other specific location on a target machine during installation and then use this location as the destination for the current install.SynopsisA common insta...
InstallShield Triage and Preliminary Troubleshooting
Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
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Build Error 7141
SummaryDiscusses the possible causes of Build Error 7141 during the build processSymptomsDuring a build, you receive the following build error: ISDEV : error -7141: An unexpected error occurred embedding file <path to setup.exe>CauseOften this buil...
LogonInformation or SdLogonInformation Dialog Displays "Server not Found" Error
SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...
Print Button on Slate Skinned License Dialog is Not Aligned Properly
SummaryInformation on alignment problem with print button on Slate skinned dialog and how to workaround this issueSymptomsIf you are using skinned dialog with your InstallScript or InstallScript MSI installation, specifically Slate, there is an align...
Slate skin on an InstallShield MSI project, the Print button is too far to the right
SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...
Manage Identically Named Elements in the XML File Changes View
SummaryHow to configure the InstallShield XML File Changes view to assure the correct element is affected during execution of the installationSynopsisOften, an XML file contains multiple elements with the same name. This article explains how to conf...
Build Warning -4354
SummaryThis article provides some information on build warning -4354.SymptomsWhen building your project in InstallShield, you may receive the following error... ISDEV : warning -4354: The build was unable to extract COM information from the file MyD...
Error 27504 SQL version requirements not met. This installation requires Microsoft SQL Server 11.00.x or later
SummaryRuntime error 27504 related to the CU7 and later (CU8) Microsoft updates applied to SQL serverSymptomsRuntime error when invoking custom action with entrypoint: ISSQLQueryDatabases:Error 27504 SQL version requirements not met <Server Name\inst...
PowerShell cmdlet get-property used in a Custom Action
SummaryHow-To Example on getting MSI property from PowerShell script using InstallShield 2015 or newerSynopsisIf you are using InstallShield 2015 or newer, you can use cmdlets, which will let you interact (get and set Windows Installer properties) wi...
Running a Batch File from Your Setup
SummaryThis article discusses how to launch a .bat file from a setup with Installscript.SynopsisThis article discusses how to launch a .bat file from a setup with Installscript. The article applies to Basic MSI, InstallScript and InstallScript MSI Pr...
Couldn't Resolve Assembly By Name Microsoft.IIS.PowerShell.Framework
SummaryPowershell custom actions fail based on modules not available.SynopsisPowershell custom actions will not work as expected if "import" statements that required DLLS need to be loaded into the process. DiscussionVerbose install logs indicate sim...
