InstallShield Knowledge Base

Print Button on Slate Skinned License Dialog is Not Aligned Properly

SummaryInformation on alignment problem with print button on Slate skinned dialog and how to workaround this issueSymptomsIf you are using skinned dialog with your InstallScript or InstallScript MSI installation, specifically Slate, there is an align...

by phong Pilgrim Mar 18, 2020

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Slate skin on an InstallShield MSI project, the Print button is too far to the right

SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...

dpiarowski Flexera Mar 18, 2020

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InstallShield Triage and Preliminary Troubleshooting

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

tony_flexera Community Manager Feb 21, 2020

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Manage Identically Named Elements in the XML File Changes View

SummaryHow to configure the InstallShield XML File Changes view to assure the correct element is affected during execution of the installationSynopsisOften, an XML file contains multiple elements with the same name. This article explains how to conf...

by acurry Wanderer Jan 23, 2020

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Build Warning -4354

SummaryThis article provides some information on build warning -4354.SymptomsWhen building your project in InstallShield, you may receive the following error... ISDEV : warning -4354: The build was unable to extract COM information from the file MyD...

by phong Pilgrim Dec 17, 2019

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Error 27504 SQL version requirements not met. This installation requires Microsoft SQL Server 11.00.x or later

SummaryRuntime error 27504 related to the CU7 and later (CU8) Microsoft updates applied to SQL serverSymptomsRuntime error when invoking custom action with entrypoint: ISSQLQueryDatabases:Error 27504 SQL version requirements not met <Server Name\inst...

GeorgeK Flexera Nov 30, 2019

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PowerShell cmdlet get-property used in a Custom Action

SummaryHow-To Example on getting MSI property from PowerShell script using InstallShield 2015 or newerSynopsisIf you are using InstallShield 2015 or newer, you can use cmdlets, which will let you interact (get and set Windows Installer properties) wi...

GeorgeK Flexera Sep 11, 2019

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Running a Batch File from Your Setup

SummaryThis article discusses how to launch a .bat file from a setup with Installscript.SynopsisThis article discusses how to launch a .bat file from a setup with Installscript. The article applies to Basic MSI, InstallScript and InstallScript MSI Pr...

by acurry Wanderer Sep 06, 2019

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Couldn't Resolve Assembly By Name Microsoft.IIS.PowerShell.Framework

SummaryPowershell custom actions fail based on modules not available.SynopsisPowershell custom actions will not work as expected if "import" statements that required DLLS need to be loaded into the process. DiscussionVerbose install logs indicate sim...

GeorgeK Flexera Jul 09, 2019

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LogonInformation or SdLogonInformation Dialog Displays "Server not Found" Error

SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...

by acurry Wanderer Jul 01, 2019

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Creating Custom Dialog Enabling Mutually Exclusive Features

SummaryHow to create a custom dialog with a mutually exclusive featureSynopsisThis article provides a quick highlight on SelectionTree control, and its limitations in the scope of MSI, and describes an alternative method to enable mutually exclusive ...

dpiarowski Flexera Jun 28, 2019

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HOTFIX: Install Fails With Error 1001 When a .NET Installer Class Component is Present in InstallShield 2015 SP1

SummaryWhen an install containing a .NET installer class component is built on a machine with a certain version of.NET 4.6, the resulting install fails with error 1001.SymptomsWhen an install containing a .NET installer class component is built on a ...

Jell-O Flexera May 30, 2019

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Build Error 6271

Summary Build error 6271 file hashing with unusually large files that do not have version information Symptoms While building a release, the following error occurs: ** Error: -6271: File \file.exe not found. An error occurred building the MsiFileHash...

by acurry Wanderer May 23, 2019

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Writing to the Log File from a Custom Action in an MSI

SummaryIn an MSI, It is possible for most custom action types to write to the log.SynopsisIn an MSI, It is possible for most custom action types to write to the log.DiscussionIn an MSI, it is possible custom actions to write to the MSI log as long as...

by nbikos Pilgrim Apr 19, 2019

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SHA-256を使用したデジタル署名はWindows VistaおよびWindows Server 2008で無効になる

Summary InstallShield 2015でSHA-256を使用したデジタル署名をおこなったインストーラはWindows VistaおよびWindows Server 2008で認証されません。 Symptoms InstallShield 2015でSHA-256によりデジタル署名をおこなったインストーラはWindows VistaおよびWindows Server 2008で実行できません。これらのOS上にインストーラ・ファイルのプロパティ・ダイアログの「デジタル署名の詳細」には”...

cvirata Community Manager Mar 29, 2019

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