InstallShield Knowledge Base
Error code 1642
SummaryRuntime Error 1642 when trying to install a PatchSymptomsWhen trying to install a patch a popup appears that says: ?The upgrade patch cannot be installed by the Windows Installer Service because the program to be upgraded may b...
Create a Powershell CustomAction using Automation Interface
Summary The following Powershell Script is an example of how to use Installshield's Automation Interface to create an .ism project file and then add a powershell custom action. Resolution # Purpose of this Powershell script: Create an ism project fi...
HOW TO: Stop a Windows Service from Starting Automatically During Install
Symptoms A Windows service keeps starting automatically during install. Most likely, an Install Start service control event has been configured in the project. Project Type Basic MSIInstallScript MSI Solution See very quick, attached, 30-second scree...
How to Create an Internet Shortcut with .url file and msedge.exe
Summary This article discusses how to create an Internet shortcut on the desktop and, when it is double-clicked, it will open up a web browser and take the user to that website as per the project configuration of the project .ism file. Project Type B...
Condition on Checking Windows Registry in the Case of a Variable Windows Registry Path
Summary This article discusses how to specify a condition for checking the Windows Registry in the case of a variable Windows Registry path. Project Type Basic MSI Problem Description During installation of software, the DatabaseFolder Dialog is dis...
Basic MSI Project: Components Getting Installed Dynamically
Summary This article discusses a scenario when the installer lays down components, such as DLLs, Windows Registry entries, or shortcut files, these components are getting installed as dynamic components. Project Type Basic MSI Symptoms When trying t...
The Suite Install Is Not Resumed after Reboot
Description: The suite installation is not resumed after a reboot prompt if the user clicks No on the reboot / restart prompt. Clicking Yes resumes the installation and the Basic MSI installer also resumes the installation after reboot, after the u...
How to Create Custom Prerequisites in Installshield
As a courtesy Installshield provides many common Prerequistes already built and to used straight away within your project. Sometimes however a prerequisite that you require may not be available - or you may need to create your own custom prerequisit...
Error 1315 Unable to Write to the Specified Folder (Shared Folder) on Windows 10 machines
Summary Error 1315: Unable to write to the specified folder (shared folder) error is observed when performing a major upgrade or removing an installed target application from a shared location. Project Types Basic MSI InstallScript MSI Symptoms Er...
Build Error -7354 When Building a Project with More Than 8 Characters If There Is No Short Name Defined
Summary Error 7354 occurs when building a project with a shortcut or feature or string name with more than 8 characters. -7354: The English (United States) value for string 'ID_STRING2' does not contain a legitimate value for table Directory column ...
A Suite Install Fails with Error 8002000a
Summary When installing suite setup.exe, the suite installation fails with Error 8002000a. This error usually happens during an upgrade. Project Type Suite/Advanced UI Cause The Error 8002000a indicates an out of present range error. This means the ...
Set All Component 64bit option to “YES “using Installshield Automation Interface script
Summary Set All Component 64bit option to “YES “using Installshield Automation Interface script Symptoms In a project which contains a large amount of components changing 64bit option to YES manually is time consuming. Resolution It is possible t...
The Difference between a Public MSI Property and a Global InstallScript Variable
Summary: This article discusses the difference between a public MSI property and a global InstallScript variable. Public Property (Basic MSI Project): Public properties have names that contain only uppercase letters. For example, INSTALLDIR is a publ...
Is It Possible to Download a File Using the HTTPS Protocol by Using the CopyFile InstallScript function?
Summary: This article discusses whether it is possible to download a file using the HTTPS protocol by using the CopyFile InstallScript function. Discussion: There is no option from an InstallScript point of view. The CopyFile InstallScript function,...
InstallScript MSI Project: Error 1918: ODBC Driver not found due to system error code 126
Symptoms: The following error message is displayed at runtime: Cause:The issue is happening due to the short filename in the FileName column that is added by design when a long filename is referenced in the project. Workaround:This issue can be r...
