InstallShield Knowledge Base

How to Set a Property Depending on Release Flags

SummaryThis article explains how to create a single Property who's value is different depending on which release flags are chosen at build time. For example if a project has 2 different releases which each use a different release flag: Example: Rele...

shunt Flexera Aug 02, 2019

HOTFIX: Properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are logged in plain text

SummaryThe hotfix resolves issue where properties are logged in plain text. The properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are not logged as expected.SymptomsProperties contained in ISH...

GeorgeK Flexera Jul 24, 2019

InstallShield Triage and Preliminary Troubleshooting

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

tony_flexera Community Manager Jul 24, 2019

InstallShield fails to create Patch/Upgrade from a compressed setup.exe

Summary InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019. Symptoms Building a Patch Installer from a compressed setup.exe. Building a Major/Minor Upgrade from a compressed setup.exe. Building a Qui...

JayantIyer Flexera Jul 22, 2019

Slate skin on an InstallShield MSI project, the Print button is too far to the right

SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...

dpiarowski Flexera Jul 19, 2019

Delete All Files Regardless of File Attributes

SummaryDelete All Files Regardless of File AttributesSynopsisThe DeleteDirectory InstallScript function deletes a directory even if it has read only, hidden, or system files.DiscussionThe following is the InstallScript code for DeleteDirectory: p...

acurry Community Manager Jul 18, 2019

Couldn't Resolve Assembly By Name Microsoft.IIS.PowerShell.Framework

SummaryPowershell custom actions fail based on modules not available.SynopsisPowershell custom actions will not work as expected if "import" statements that required DLLS need to be loaded into the process. DiscussionVerbose install logs indicate sim...

GeorgeK Flexera Jul 09, 2019

Differences Between A Public And Private Property

SummaryThis article discusses the differences between public and private properties.SynopsisThis article discusses the differences between public and private Windows Installer MSI properties.DiscussionPublic properties are accessible throughout the S...

acurry Community Manager Jul 02, 2019

How do I add a Software under Installation Requirement section of Project Assistant?

Summary It is always a best practice for an installer to check for a dependent software, so that the installer can alert the end-user to install prior to the main installation. InstallShield has Project Assistant to guide you on the same. It is under...

JayantIyer Flexera Jul 02, 2019

How to handle Navigation Controls using Checkbox property in Suite wizard pages?

Summary There are many scenarios where we might need to handle navigation controls like button, click or visibility based on checkbox state in Suite wizard pages. In this article, let us see two scenarios in Suite wizard pages in detail: Controllin...

JayantIyer Flexera Jul 02, 2019

LogonInformation or SdLogonInformation Dialog Displays "Server not Found" Error

SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...

acurry Community Manager Jul 01, 2019

Creating Custom Dialog Enabling Mutually Exclusive Features

SummaryHow to create a custom dialog with a mutually exclusive featureSynopsisThis article provides a quick highlight on SelectionTree control, and its limitations in the scope of MSI, and describes an alternative method to enable mutually exclusive ...

dpiarowski Flexera Jun 28, 2019

ISNetGetServers Cannot Access Domain Servers

SummaryBrowsing with ISNetGetServers a Windows Installer DLL custom action is not able to obtain a list of servers in a combo box.SymptomsIf using the ISNetGetServers in a dialog to obtain a domain username/password to use for a service the browse bu...

GeorgeK Flexera Jun 17, 2019

Deactivation of InstallShield

SummaryIf you find that it will be necessary to move your license to a new machine, the license must first be returned or deactivated from the previous machine before it can be activated on the new machine.SynopsisInstallShield node-locked licenses a...

tony_flexera Community Manager Jun 14, 2019

Build Error 9513

Summary Error 9513 occurs while validating the MSIX/Appx manifest xml. Symptoms Building a release is when validating schema in [File Name ([Line number)]. Cause This build error may be caused while validating the MSIX/Appx manifest xml against the ...

JayantIyer Flexera Jun 06, 2019