InstallShield Knowledge Base

Digital Signing Patch for InstallShield 2015 SP2 and above

Summary InstallShield digital signing feature uses a timestamp server from Symantec which is being decommissioned (more details here) and migrated to Digicert. Signing with new Digicert URL causes a breakage in Digital Signing Symptoms When signing ...

vdonga Moderator Nov 12, 2019

InstallShield

HOTFIX: Vulnerabilities in installers created from InstallShield 2018 R2 due to zlib 1.2.3

Symptoms: Vulnerabilities CVE-2016-9843, CVE-2016-9842, CVE-2016-9841, CVE-2016-9840 are generically flagged against version 1.2.8 and less of zlib. Although there is no specific tagging of zlib version 1.2.3, InstallShield has proactively upgraded ...

JayantIyer Flexera Oct 24, 2019

InstallShield 2018 InstallShield 2019

How to enable minor upgrade in Suite/Advanced UI MSI packages?

Advanced UI and Suite/Advanced UI installations are bootstrap applications that package together installations and InstallShield prerequisites as a single installation while providing a unified, fully customizable user interface. They use a setup la...

JayantIyer Flexera Oct 23, 2019

InstallShield 2019

Error 27502. Could Not Connect To Microsoft SQL Server Using TLS 1.2 (Transport Layer Security 1.2)

SummaryInformation about establishing SQL connection over TLS 1.2 using InstallShieldSynopsisIncluding SQL scripts in a Basic MSI project is organized by connection. No script can run on a server until a connection has been established. InstallShield...

GeorgeK Flexera Oct 12, 2019

How To

FlexNet Connect Software Manager Error 13030 / Error 13034

SummaryWhen launching an InstallShield, AdminStudio or the FlexNet Connect Software Manager you may be prompted with Error 13030 / Error 13034.SymptomsWhen launching an InstallShield or the FlexNet Connect Software Manager you may be prompted with on...

RQuinn Flexera Oct 07, 2019

How To

How to Show a Progress Bar in the Dialog

SummaryThis article discusses how to display a progress bar indicator when copying files.SynopsisThis article discusses how to display a progress bar indicator when copying files.DiscussionThe following code can be used display a progress bar. The pr...

acurry Community Manager Sep 18, 2019

How To InstallShield Legacy Versions

PowerShell cmdlet get-property used in a Custom Action

SummaryHow-To Example on getting MSI property from PowerShell script using InstallShield 2015 or newerSynopsisIf you are using InstallShield 2015 or newer, you can use cmdlets, which will let you interact (get and set Windows Installer properties) wi...

GeorgeK Flexera Sep 11, 2019

How To InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional

Running a Batch File from Your Setup

SummaryThis article discusses how to launch a .bat file from a setup with Installscript.SynopsisThis article discusses how to launch a .bat file from a setup with Installscript. The article applies to Basic MSI, InstallScript and InstallScript MSI Pr...

acurry Community Manager Sep 06, 2019

InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional InstallShield Legacy Versions Product & Release Info

How to Set a Property Depending on Release Flags

SummaryThis article explains how to create a single Property who's value is different depending on which release flags are chosen at build time. For example if a project has 2 different releases which each use a different release flag: Example: Rele...

shunt Flexera Aug 02, 2019

How To InstallShield

HOTFIX: Properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are logged in plain text

SummaryThe hotfix resolves issue where properties are logged in plain text. The properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are not logged as expected.SymptomsProperties contained in ISH...

GeorgeK Flexera Jul 24, 2019

Defect Report InstallShield Legacy Versions

InstallShield Triage and Preliminary Troubleshooting

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

tony_flexera Community Manager Jul 24, 2019

InstallShield InstallShield 2015 Express InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Express InstallShield 2016 Premier InstallShield 2016 Professional InstallShield 2018 InstallShield 2018 Express InstallShield 2019 InstallShield 2019 Express InstallShield Legacy Versions

InstallShield fails to create Patch/Upgrade from a compressed setup.exe

Summary InstallShield fails to create Patch/Upgrade from a compressed setup.exe built in InstallShield 2019. Symptoms Building a Patch Installer from a compressed setup.exe. Building a Major/Minor Upgrade from a compressed setup.exe. Building a Qui...

JayantIyer Flexera Jul 22, 2019

InstallShield 2019

Slate skin on an InstallShield MSI project, the Print button is too far to the right

SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...

dpiarowski Flexera Jul 19, 2019

How To InstallShield 2015 Premier InstallShield 2015 Professional

Delete All Files Regardless of File Attributes

SummaryDelete All Files Regardless of File AttributesSynopsisThe DeleteDirectory InstallScript function deletes a directory even if it has read only, hidden, or system files.DiscussionThe following is the InstallScript code for DeleteDirectory: p...

acurry Community Manager Jul 18, 2019

How To InstallShield Legacy Versions

Couldn't Resolve Assembly By Name Microsoft.IIS.PowerShell.Framework

SummaryPowershell custom actions fail based on modules not available.SynopsisPowershell custom actions will not work as expected if "import" statements that required DLLS need to be loaded into the process. DiscussionVerbose install logs indicate sim...

GeorgeK Flexera Jul 09, 2019

InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional InstallShield 2018 Product & Release Info