InstallShield Knowledge Base
Error 1315 Unable to Write to the Specified Folder (Shared Folder) on Windows 10 machines
Summary Error 1315: Unable to write to the specified folder (shared folder) error is observed when performing a major upgrade or removing an installed target application from a shared location. Project Types Basic MSI InstallScript MSI Symptoms Er...
HOTFIX: Zlib 1.2.3 version vulnerability in InstallShield 2018
Summary While performing a binary scan to a build output, experienced Zlib 1.2.3 version vulnerability in InstallShield 2018 R2. Symptoms While scanning with FlexNet Code Insight for the InstallShield generated executables as part of cybersecurity...
Build Warning -7235
SummaryBuild Warning -7235SynopsisWhen building an InstallShield Express project, the following warning may occur: ISEXP : warning -7235: InstallShield could not create the software identification tag because the Tag Creator ID setting in the General...
InstallShield Triage and Preliminary Troubleshooting
Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
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Build Error 7141
SummaryDiscusses the possible causes of Build Error 7141 during the build processSymptomsDuring a build, you receive the following build error: ISDEV : error -7141: An unexpected error occurred embedding file <path to setup.exe>CauseOften this buil...
Windows Update KB3072630 causes Registry permission changes to HKCU to fail
SummaryA hotfix is available: Windows update KB3072630 changed the way that custom actions in system context are allowed to interact with HKCU in order to resolve a vulnerability in Microsoft Windows: https://technet.microsoft.com/en-us/library/secur...
Error 7354 When Building MSI
SummaryError 7354 occurs when building the MSI projectSymptomsThe build error 7354 occurs while referencing a string that does not have the correct value in MSI projects. The issue may occur with a new project or a migrated project. The error will re...
ISDEV : fatal error -4340: Internal build error
SummaryThe InstallShield build process may fail presenting ISDEV : fatal error -4340: Internal build errorSymptomsThe InstallShield build process may fail in different ways. This can occur within a Visual Studio solution and outside of Visual Studio ...
The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computer
SummaryTrying to open AdminStudio or InstallShield results in error: The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computerSymptomsLaunch AdminStudio an error dialog occurs.CauseMissing Visual C++ 2015 Redistrib...
InstallShield Build Error: fatal error 0
SummaryThe InstallShield product including Express Edition build process may fail in different ways based on Trend Micro antivirus software.SymptomsThe InstallShield product including the Express Edition build process may fail with the following buil...
Removal of Outdated and Obsolete Items in InstallShield 2013
SummaryAs of InstallShield 2013, InstallShield no longer has support for a number of outdated technologies. Many of these technologies have reached their end-of-life milestone and are no longer supported by Microsoft. This article contains a list of ...
Installation Results in "Setup Launcher Unicode Has Stopped Working"
SummaryDiscussion about the problem and cause during installation of message "Setup Launcher Unicode Has Stopped Working"SymptomsDuring installation the setup will display an ?Setup Launcher Unicode Has Stopped Working? error message as the product i...
Activation Error - Trying to Return a Fulfillment Issued to a Different Machine
SummaryError 0 ? Returning Fulfillment ID 12345678 was denied by the Activation Server: Trying to return a fulfillment issued to a different machineSymptomsSometimes, whilst trying to reactivate your InstallShield you may see the error:"Error 0 ? Ret...
InstallShield 2018 Express Edition Known Issues
SummaryInstallShield 2018 Express Edition Known IssuesSynopsisThis article contains a list of hyperlinks to articles about known issues, workarounds, hotfixes, and related information for InstallShield 2018 Express Edition. The article will be updat...
Build Warning -7346
SummaryWhen building an InstallShield 2015 and later project that is signed with a SHA-1 certificate, ISDEV: warning -7346 occurs.SymptomsWhen building an InstallShield 2015 and later project that is signed with a SHA-1 certificate the following erro...
