InstallShield Knowledge Base

Automatically set INSTALLDIR to the same value for base version and major upgrade

1. Create a base version with the custom action "SetARPINSTALLLOCATION" (refer to the project settings in the screenshot and alter InstallExec Condition based on your product needs). Note: The custom action created in the base version will help in ...

by Vittal Flexera Alumni Sep 16, 2021

Custom Actions How To InstallShield 2019 InstallShield 2020 InstallShield 2020 R2 InstallShield 2020 R3 Product & Release Info Question SetARPINSTALLLOCATION

Where do I download my welcome kit from?

SummaryAt times there may be a requirement to download the welcome kit which information on the maintenance level you have purchasedQuestionWhere do I download my welcome kit from?AnswerThe welcome kit links are available after you have logged into t...

by cingham Level 7 May 06, 2019

Question

Where can I find InstallShield product documentation and release notes?

SummaryWhere can I find product documentation and release notes?QuestionWhere can I find InstallShield product documentation and release notes?AnswerProduct documentation and release notes can be found on the Flexera HelpNet website by visiting the f...

by nhebrank Flexera Alumni Nov 28, 2018

Question

Does InstallShield support modifying existing IIS website resources and settings?

SummaryThis article will clarify what the InstallShield IIS support covers.QuestionInstallShield provide project settings that will allow you to create and manage new IIS Web sites, applications, virtual directories, application pools, and Web servic...

by phong Level 4 Oct 26, 2018

Question

Determining Which Installation Project Type Is Right for You

SummaryThis article will help you determine which of the three projects types should be used to meet your installation needs.QuestionInstallShield enables you to create different types of projects, but for the beginner there is just one significant c...

tjohnson1 Level 8 Flexeran Jul 19, 2018

InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional InstallShield Legacy Versions Question

Does InstallShield support the use of Extended Validation Authenticode Certificates?

SummaryCan InstallShield use Extended Validation Authenticode Certificates to sign MSI packages?QuestionDoes InstallShield support the use of Extended Validation Authenticode Certificates?AnswerThere is no default "built-in" feature which supports Ex...

shunt Revenera Moderator Jul 13, 2018

InstallShield Legacy Versions Question

How Do I Password Protect My Setup?

SummaryThis article describes how to password protect a setup.QuestionHow Do I Password Protect My Setup?AnswerInstallShield gives you the option to password protect your setup using the following steps:1. Select your Release.2. Click the Setup.exe t...

tonia Level 4 Flexeran Jul 12, 2018

InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional Question

Web Deployment Problem Restoring with Runtime Error during Install

SummaryTroubleshoot runtime problem with Web Deployment InstallQuestionWhat is causing the runtime problem message 'Unable to save file C:\windows\downloaded information\~~~~Project Name. System could not find path specified' when using a One Click I...

by GeorgeK Flexera Alumni Jun 06, 2018

Question

How Do You Remove InstallShield Branding from Dialogs?

Summary How do you remove InstallShield branding from dialogs? Question How do you remove InstallShield branding from dialogs? Answer The removal of InstallShield branding is not supported by Flexera.Information regarding this topic can be found in t...

shunt Revenera Moderator Jun 01, 2018

Question

PowerShell Trace-info Cmdlet Does Not Write To Log

SummaryThis article explains why the PowerShell trace-info cmdlet does not write to the log when the action is called from a DoAction ControlEvent.QuestionWhy does the trace-info cmdlet fail to write to the Windows Installer log file when a PowerShel...

tmullin Level 3 Flexeran Apr 28, 2018

Question

Setup.exe Establishes Outgoing Network Connection During Execution

SummarySetup.exe establishes outgoing network connection during executionQuestionWhy does my Installshield created setup.exe appear to making outgoing network calls during installation?This may be alarming if you believe that there is nothing within ...

shunt Revenera Moderator Jan 20, 2018

Question

How to download InstallShield Redistributables

SummaryHow to download InstallShield RedistributablesQuestionHow can I download the latest InstallShield redistributables? [Note: Updated as of InstallShield 2012 Spring]AnswerMsi Objects: Download Msi Prerequisites: Download Msi .NET Prerequ...

by acurry Flexera Alumni Mar 13, 2013

Question

Can I Load 64-bit DLL Files in InstallScript?

SummaryNo, the InstallScript engine is only a 32-bit engine and so it is not able to directly load 64-bit dll's into memory.QuestionCan I load 64-bit dll files in InstallScript?AnswerNo, the InstallScript engine is only a 32-bit engine and so it is n...

by acurry Flexera Alumni Aug 08, 2011

InstallShield Legacy Versions Question

What are Dependencies?

SummaryThis article discusses what are dependencies and why they are neededQuestionWhat are dependencies, and why do I need them?AnswerA dependency is a file that is necessary for a file to load and run properly. There are several tools available to ...

by acurry Flexera Alumni Oct 08, 2007

InstallShield Legacy Versions Question

How Can I Prevent a File from Being Removed During Uninstallation?

SummaryHow can I prevent a file from being removed during uninstallation?QuestionHow can I prevent a file from being removed during uninstallation?AnswerFor InstallScript projects: To prevent the files in a particular Component from being removed d...

by acurry Flexera Alumni Oct 08, 2007

Question

InstallShield Knowledge Base