InstallShield Knowledge Base

How to Use Revenera Support Chat to Help with InstallShield License Activation

To help our customers expedite their license activation, we've set up a Revenera Support Chat feature in the case management portal. To initiate a chat and get assistance with your license activation: Sign into the community Navigate to Get Support...

cvirata Community Manager May 20, 2020

Community Enhancements How To

LogonInformation or SdLogonInformation Dialog Displays "Server not Found" Error

SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...

by acurry Flexera Alumni (Retired) May 14, 2020

How To InstallShield 2015 Premier InstallShield 2015 Professional InstallShield Legacy Versions

Instructions for installing and activating InstallShield Limited Edition for Visual Studio

*InstallShield Limited Edition for Visual Studio is included with Visual Studio 2010 and newer versions. NOTE: InstallShield Limited Edition for Visual Studio supports the following Visual Studio editions: Professional Premium Enterprise Ultimate ...

cvirata Community Manager May 01, 2020

How To InstallShield Limited Edition

Slate skin on an InstallShield MSI project, the Print button is too far to the right

SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...

dpiarowski Flexera Mar 18, 2020

How To InstallShield 2015 Premier InstallShield 2015 Professional

Manage Identically Named Elements in the XML File Changes View

SummaryHow to configure the InstallShield XML File Changes view to assure the correct element is affected during execution of the installationSynopsisOften, an XML file contains multiple elements with the same name. This article explains how to conf...

by acurry Flexera Alumni (Retired) Jan 23, 2020

How To InstallShield 2015 Premier InstallShield 2015 Professional

Error 27502. Could Not Connect To Microsoft SQL Server Using TLS 1.2 (Transport Layer Security 1.2)

SummaryInformation about establishing SQL connection over TLS 1.2 using InstallShieldSynopsisIncluding SQL scripts in a Basic MSI project is organized by connection. No script can run on a server until a connection has been established. InstallShield...

GeorgeK Flexera Oct 12, 2019

How To

FlexNet Connect Software Manager Error 13030 / Error 13034

SummaryWhen launching an InstallShield, AdminStudio or the FlexNet Connect Software Manager you may be prompted with Error 13030 / Error 13034.SymptomsWhen launching an InstallShield or the FlexNet Connect Software Manager you may be prompted with on...

RQuinn Flexera Oct 07, 2019

How To

How to Show a Progress Bar in the Dialog

SummaryThis article discusses how to display a progress bar indicator when copying files.SynopsisThis article discusses how to display a progress bar indicator when copying files.DiscussionThe following code can be used display a progress bar. The pr...

by acurry Flexera Alumni (Retired) Sep 18, 2019

How To InstallShield Legacy Versions

PowerShell cmdlet get-property used in a Custom Action

SummaryHow-To Example on getting MSI property from PowerShell script using InstallShield 2015 or newerSynopsisIf you are using InstallShield 2015 or newer, you can use cmdlets, which will let you interact (get and set Windows Installer properties) wi...

GeorgeK Flexera Sep 11, 2019

How To InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional

How to Set a Property Depending on Release Flags

SummaryThis article explains how to create a single Property who's value is different depending on which release flags are chosen at build time. For example if a project has 2 different releases which each use a different release flag: Example: Rele...

shunt Flexera Aug 02, 2019

How To InstallShield

Delete All Files Regardless of File Attributes

SummaryDelete All Files Regardless of File AttributesSynopsisThe DeleteDirectory InstallScript function deletes a directory even if it has read only, hidden, or system files.DiscussionThe following is the InstallScript code for DeleteDirectory: p...

by acurry Flexera Alumni (Retired) Jul 18, 2019

How To InstallShield Legacy Versions

Creating Custom Dialog Enabling Mutually Exclusive Features

SummaryHow to create a custom dialog with a mutually exclusive featureSynopsisThis article provides a quick highlight on SelectionTree control, and its limitations in the scope of MSI, and describes an alternative method to enable mutually exclusive ...

dpiarowski Flexera Jun 28, 2019

How To InstallShield 2015 Premier InstallShield 2015 Professional InstallShield Legacy Versions

ISNetGetServers Cannot Access Domain Servers

SummaryBrowsing with ISNetGetServers a Windows Installer DLL custom action is not able to obtain a list of servers in a combo box.SymptomsIf using the ISNetGetServers in a dialog to obtain a domain username/password to use for a service the browse bu...

GeorgeK Flexera Jun 17, 2019

How To

Accessing the MSI Database at Run Time

SummaryThis article provides an overview of accessing and temporarily modifying MSI database tables at run time using custom actionsSynopsisAbstractIn some cases, it can be useful for a running installation to access the tables of the running MSI dat...

GeorgeK Flexera May 02, 2019

How To InstallShield Legacy Versions

Writing to the Log File from a Custom Action in an MSI

SummaryIn an MSI, It is possible for most custom action types to write to the log.SynopsisIn an MSI, It is possible for most custom action types to write to the log.DiscussionIn an MSI, it is possible custom actions to write to the MSI log as long as...

by nbikos Pilgrim Apr 19, 2019

How To InstallShield 2015 Express InstallShield 2015 Premier InstallShield 2015 Professional

InstallShield Knowledge Base

InstallShield Knowledge Base

The setup must update files or services that canno...