InstallShield Knowledge Base

InstallShield Knowledge Base

HOW TO: Stop a Windows Service from Starting Automatically During Install

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Symptoms A Windows service keeps starting automatically during install. Most likely, an Install Start service control event has been configured in the project. Project Type Basic MSIInstallScript MSI Solution See very quick, attached, 30-second scree...
by Revenera Flexera_Ian Revenera

Displaying a File Open Browse Dialog in a Basic MSI project

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SummaryThis article discusses how to display a file open / browse dialog in a Basic MSI project.SynopsisThis article discusses how to display a file open / browse dialog in a Basic MSI project.DiscussionLaunching a File Open / Browse Dialog This inf...
by Revenera Flexera_Ian Revenera

InstallShield Triage and Preliminary Troubleshooting

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Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
by Revenera Community Admin tony_flexera Revenera Community Admin

Build Error 7141

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SummaryDiscusses the possible causes of Build Error 7141 during the build processSymptomsDuring a build, you receive the following build error: ISDEV : error -7141: An unexpected error occurred embedding file <path to setup.exe>CauseOften this buil...
by acurry Flexera Alumni

Error 27504 SQL version requirements not met. This installation requires Microsoft SQL Server 11.00.x or later

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SummaryRuntime error 27504 related to the CU7 and later (CU8) Microsoft updates applied to SQL serverSymptomsRuntime error when invoking custom action with entrypoint: ISSQLQueryDatabases:Error 27504 SQL version requirements not met <Server Name\inst...
by GeorgeK Flexera Alumni

Running a Batch File from Your Setup

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SummaryThis article discusses how to launch a .bat file from a setup with Installscript.SynopsisThis article discusses how to launch a .bat file from a setup with Installscript. The article applies to Basic MSI, InstallScript and InstallScript MSI Pr...
by acurry Flexera Alumni

Build Warning -5031

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SummaryPossible causes of Build Warning -5031SymptomsBuild indicates: ISDEV: warning -5031: The icon for the setup.exe could not be updated. Setup.exe will use the default.CauseThe fully qualified name of the file that contains the icon was not s...
by acurry Flexera Alumni