InstallShield Knowledge Base
Error code 1642
SummaryRuntime Error 1642 when trying to install a PatchSymptomsWhen trying to install a patch a popup appears that says: ?The upgrade patch cannot be installed by the Windows Installer Service because the program to be upgraded may b...
HOW TO: Stop a Windows Service from Starting Automatically During Install
Symptoms A Windows service keeps starting automatically during install. Most likely, an Install Start service control event has been configured in the project. Project Type Basic MSIInstallScript MSI Solution See very quick, attached, 30-second scree...
Displaying a File Open Browse Dialog in a Basic MSI project
SummaryThis article discusses how to display a file open / browse dialog in a Basic MSI project.SynopsisThis article discusses how to display a file open / browse dialog in a Basic MSI project.DiscussionLaunching a File Open / Browse Dialog This inf...
InstallShield Triage and Preliminary Troubleshooting
Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
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Build Error 7141
SummaryDiscusses the possible causes of Build Error 7141 during the build processSymptomsDuring a build, you receive the following build error: ISDEV : error -7141: An unexpected error occurred embedding file <path to setup.exe>CauseOften this buil...
HOTFIX: Properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are logged in plain text
SummaryThe hotfix resolves issue where properties are logged in plain text. The properties contained in ISHiddenProperties and passed as arguments to the Suite launcher or to any packages are not logged as expected.SymptomsProperties contained in ISH...
LogonInformation or SdLogonInformation Dialog Displays "Server not Found" Error
SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...
Error 27504 SQL version requirements not met. This installation requires Microsoft SQL Server 11.00.x or later
SummaryRuntime error 27504 related to the CU7 and later (CU8) Microsoft updates applied to SQL serverSymptomsRuntime error when invoking custom action with entrypoint: ISSQLQueryDatabases:Error 27504 SQL version requirements not met <Server Name\inst...
How to Show a Progress Bar in the Dialog
SummaryThis article discusses how to display a progress bar indicator when copying files.SynopsisThis article discusses how to display a progress bar indicator when copying files.DiscussionThe following code can be used display a progress bar. The pr...
Running a Batch File from Your Setup
SummaryThis article discusses how to launch a .bat file from a setup with Installscript.SynopsisThis article discusses how to launch a .bat file from a setup with Installscript. The article applies to Basic MSI, InstallScript and InstallScript MSI Pr...
Delete All Files Regardless of File Attributes
SummaryDelete All Files Regardless of File AttributesSynopsisThe DeleteDirectory InstallScript function deletes a directory even if it has read only, hidden, or system files.DiscussionThe following is the InstallScript code for DeleteDirectory: p...
Differences Between A Public And Private Property
SummaryThis article discusses the differences between public and private properties.SynopsisThis article discusses the differences between public and private Windows Installer MSI properties.DiscussionPublic properties are accessible throughout the S...
Creating Custom Dialog Enabling Mutually Exclusive Features
SummaryHow to create a custom dialog with a mutually exclusive featureSynopsisThis article provides a quick highlight on SelectionTree control, and its limitations in the scope of MSI, and describes an alternative method to enable mutually exclusive ...
Accessing the MSI Database at Run Time
SummaryThis article provides an overview of accessing and temporarily modifying MSI database tables at run time using custom actionsSynopsisAbstractIn some cases, it can be useful for a running installation to access the tables of the running MSI dat...
Build Warning -5031
SummaryPossible causes of Build Warning -5031SymptomsBuild indicates: ISDEV: warning -5031: The icon for the setup.exe could not be updated. Setup.exe will use the default.CauseThe fully qualified name of the file that contains the icon was not s...
