InstallShield Knowledge Base

InstallShield Triage and Preliminary Troubleshooting

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

tony_flexera Revenera Community Admin Sep 29, 2022

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Build Error 1501 - Compression of file with Unicode filename building other then C: Drive

Summary Build Error -1501 on project building other then C: Drive for example when building a project from "D:" Drive, user will see this error. Project Types Basic MSI InstallScript MSI Express Project Cause Error 7354 was added to InstallShield...

varul Revenera Moderator Aug 15, 2022

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Use PowerShell to Create a Project and Add a PowerShell Custom Action Using the InstallShield Automation Interface

Summary The following PowerShell script is an example of how to use InstallShield's Automation Interface to create a project .ism file and then add a PowerShell custom action. Resolution # Purpose of this PowerShell script: Create a project .ism fil...

varul Revenera Moderator Aug 02, 2022

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InstallShield 2021 R1

Basic MSI Project: Error Code:132

Summary:Internal error in the file DataTargetFile.cpp,line:86: "Cannot create a file when that file already exists." Synopsis:This article will show you how to resolve the Error Code:132. Discussion: Generally, this error occurs while InstallShield ...

vjayaraman Revenera Apr 13, 2022

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Debugging an Installscript Installation on Any Computer

Debugging an Installscript Installation on Any Computer Summary In order to find bugs that are occurring only with certain hardware or software configurations, you may need to debug your installation on a system other than your development machine. ...

varul Revenera Moderator Mar 17, 2022

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Major upgrade leaves old entry in Add Remove Programs

Summary On Major Upgrade : When installing newer version on old version installed machine, After upgrade the old entries are not removed from control panel. Symptoms During a major upgrade installation, User will see 2 control panel entries Cause...

varul Revenera Moderator Mar 17, 2022

InstallShield 2018 InstallShield 2019 InstallShield 2020 R3 InstallShield 2021

Set File Version to Always Overwrite using an InstallShield Automation Interface script

Summary Set “Always Overwrite“ to all files in a project using an InstallShield Automation Interface script. Symptoms In a project which contains a large amount of components and files, where files are frequently added and changed, setting Always Ov...

varul Revenera Moderator Jan 11, 2022

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Launching Powershell Script from Supportdir using installscript Customaction

Launching Powershell Script from Supportdir using installscript Customaction Summary Example on running powershell script from Supportdir using installscript LaunchAppAndWait Synopsis This article will show you different ways you can run your Powe...

varul Revenera Moderator Jan 04, 2022

InstallShield 2018 InstallShield 2019 InstallShield 2020 InstallShield 2020 R2 InstallShield 2021

The .NET 4.7.2 Redistributable Fails to Download and Fails to Install when the Download from the Web Option Is Selected

The .NET 4.7.2 Redistributable Fails to Download and Fails to Install when the Download from the Web Option Is Selected Summary The .NET 4.7.2 redistributable fails to download and fails to install when the Download from the Web option is sele...

varul Revenera Moderator Nov 08, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 InstallShield 2020 R2 InstallShield 2020 R3 InstallShield 2021

Running an Automation Script via the InstallShield SAB on a Windows Server Core Docker Image

Running an Automation Script via the InstallShield SAB on Windows Server Core Docker Image Summary: How to run an InstallShield automation script (VBScript or PowerShell) inside a Windows Server Core Docker image. Build a Docker image that has the I...

varul Revenera Moderator Oct 11, 2021

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InstallScript and PowerShell: Set Folder Permissions So Only an Administrator Can Access a Specific Folder

Description: This article will discuss folder permissions. This article will discuss how to set folder permissions so only an Administrator can access a specific folder. All other users will be denied access. Solution:This can be done by using the f...

vjayaraman Revenera Sep 16, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 R3

Automatically set INSTALLDIR to the same value for base version and major upgrade

1. Create a base version with the custom action "SetARPINSTALLLOCATION" (refer to the project settings in the screenshot and alter InstallExec Condition based on your product needs). Note: The custom action created in the base version will help in ...

by Vittal Flexera Alumni Sep 16, 2021

Custom Actions How To InstallShield 2019 InstallShield 2020 InstallShield 2020 R2 InstallShield 2020 R3 Product & Release Info Question SetARPINSTALLLOCATION

SDFeatureDialog not showing size(only with required feature)

Description:This article will discuss about SDFeatureDialog not showing size(only with required feature) Replication Step: 1. Create Installscript MSI project.2. Create Features like aaa,bbb,ccc and also add component then add files.3. Create Featur...

vjayaraman Revenera Aug 04, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 R2 SDFeatureDialog SdFeatureTree

How To Configure a PowerShell Custom Action that Grants Permissions to Administrators and No Other Users

Summary: This article discusses how to configure a PowerShell custom action that grants permissions to Administrators and no other users. Solution: 1. Configure a PowerShell custom action that calls the following PowerShell cmdlet: Invoke-Expressio...

Revenera_Ian Revenera Moderator Jun 11, 2021

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Create a 64-bit Windows Registry Entry via an InstallScript Custom Action

Summary Create a 64-bit Windows Registry Entry via an InstallScript Custom Action Cause When creating a Windows Registry entry using an InstallScript custom action, by default, the custom action will create the entry under WOW6432Node, which is a 32...

varul Revenera Moderator May 28, 2021

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InstallShield Knowledge Base