About varul

varul · ‎May 13, 2021

Hi, Please reach out to the support team who will be able to help you with this, they should be able to check your license and help you in activation- you can contact them directly via phone using the details at this link: https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here: https://community.flexera.com/t5/InstallShield/ct-p/InstallShield

varul · ‎May 12, 2021

We dont have any known issue like crash or combability issue in IS2020, you can check our release notes for known issues and list of issue fixed and enhancement added to our IS2020, https://docs.revenera.com/installshield26helplib/rn/Content/helplibrary/Introduction.htm#isreleasenotes_3104246582_1105439 You can upgrade to IS2020 and it supports win7 as well https://docs.revenera.com/installshield26helplib/rn/Content/helplibrary/For_Target_Systems.htm#isreleasenotes_3104246582_1041338

varul · ‎May 12, 2021

Hi, The issue has been already reported and it will be fixed in our next release IS2021, As a work around you use "BATCH_INSTALL = TRUE" in your script and it will fix launch the setup.exe in maintenance mode after reboot.

varul · ‎May 12, 2021

Could you please share your issuite file and screenshot to show the visible condition your using, if possible please share a sample project in a zipped format, it will be helpful to investigate

varul · ‎May 12, 2021

If you need to mentioned the previous package in quick patch creation time in order to install successfully, else you need to create a patch using patch design view to achieve your requirement.

varul · ‎May 11, 2021

Hi Apollo, You can copy this files to your new build server, however you should keep the file in the same exact folder structure in the new machine also EX: if the old machine has path shown below: C:\Program Files (x86)\InstallShield\2020\SetupPrerequisites\Microsoft .net\4.8\Full Then in new machine also you need to keep the file in same location, you shouldn't add a extra folder or you shoulnt remove any folder C:\Program Files (x86)\InstallShield\2020\SetupPrerequisites\Microsoft .net\4.8\Full else you can do the same steps or unchecking and rechecking in new machine it will download on its own without any issue, no need to worry about the folder structure and path. Regards, Vijay.A

varul · ‎May 10, 2021

Are you seeing this issue suddenly meaning is it working fine earlier or you are creating a new project and adding 4.8 prq and building fails, If you have added 4.8 prq newly then make sure the prq file downloaded successfully, you can check in below path for prq successfully downloaded or not In below path .net 4.8 exe doesnt exists then its downloaded successfully, C:\Program Files (x86)\InstallShield\2020\SetupPrerequisites\Microsoft .net\4.8\Full Then go to redistributables list and uncheck the .net 4.8 prq and then recheck again 4.8 it will show pop up dialog to download the prq click YES to download and then rebuild the project and see it works or not If you select download from web for .net 4.8 prq then make sure you have selected download from web setting under Releases --> setup.exe --> Installsheild prq location field and select download from option from drop down list

varul · ‎May 10, 2021

Great! good to hear it fixed the issue.

varul · ‎May 10, 2021

Else you can also try to change the prq setting from download from web to copy from source media or extract from setup.exe Right click on VC++2010 and then select copy from source media options, uncheck the prq from redistributables list and recheck it will ask for download click YES to download the redistributable file The go to releases --> select setup.exe --> select Installshield prq location field select follow individual selection or copy from source media The save the ism and rebuild the project and install the setup and see it works.

varul · ‎May 10, 2021

Hi ThimCblackwell, I have checked the prq files attached in above case comments, and im able to install VC++2010 without any issue, or install x64 or x86 version, Please download the attached prq and replace in your redistributables list and then rebuild and try and check it works or not.

varul · ‎May 10, 2021

Did you tried the below options "Sign files in packages " to YES change it to NO and then try once and see it works or not.

varul · ‎May 10, 2021

Please remove the signing details and then re- add signing details and then try again, if you have selected "Sign files in packages " to YES change it to NO and then try once and see it works or not.

varul · ‎May 10, 2021

You go for patch design view to create a patch instead of quick patch, that will help you to add multiple previous patch entries as i have mentioned earlier.

varul · ‎May 07, 2021

Summary Visual C++ 2010 and Visual C++2010 SP1 Prq files are fails to download and Fails to install when download from web option selected Synopsis This information applies to the following InstallShield project types: Basic MSI InstallScript MSI Installscript Suite Cause When try to download VC++ 2010 and VC++2010 SP1 prq selected to download fails with below error : Download failed and make sure you are running as administrator and that your machine is connected to Internet? And when selected for "Download from web" on installing the prq will fails with error "The files for installation requirement Microsoft visual C++ 2010SP1 Redistributable package (x86) could not be found. The installation will now stop. This is properly due to failed or cancelled download" Solution: Download attached prq files for VC++2010 and VC++2010SP1 and then extract and replace this files in Installshield installdir --> SetupPrerequisites EX: C:\Program Files (x86)\InstallShield\2019\SetupPrerequisites NOTE: Rename existing prq files or backup it and then replace the new files

varul · ‎May 07, 2021

Hi, The issue due to the checksum values are changed from the new VC redist from windows, we have modified the prq files and it will work without any issue, Please download the attached prq files and replace with existing file in below or respective installshield installed path and then try again C:\Program Files (x86)\InstallShield\2020\SetupPrerequisites Hope it helps,

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Date Last Visited	‎May 17, 2021 03:30 AM

Re: The Activation key of InstallShield 2020 can't work

Re: Upgrading to 2020

Re: Behavior of the SdFinishReboot function in the nstallShield 2020 R3 InstallScript project.

Re: Feature visible condition is not working dynamically in Suite UI project.

Re: Error code 1642

Re: Error 6003: Error streaming Microsoft.net\4.6.2\Full\NDP462-KB3151800-x86-x64-AllOS-ENU.exe into...

Re: Error 6003: Error streaming Microsoft.net\4.6.2\Full\NDP462-KB3151800-x86-x64-AllOS-ENU.exe into...

Re: SigningHelper: error 0x80072efe while attempting to sign file

Re: C++ 2010 runtime URL incorrect

Re: C++ 2010 runtime URL incorrect

Re: SigningHelper: error 0x80072efe while attempting to sign file

Re: SigningHelper: error 0x80072efe while attempting to sign file

Re: Error code 1642

Redistributable VC++ 2010 fails to download and Fails to install when download from web option selec...

Re: C++ 2010 runtime URL incorrect

Re: The Activation key of InstallShield 2020 can't work

Re: Upgrading to 2020

Re: Behavior of the SdFinishReboot function in the nstallShield 2020 R3 InstallScript project.

Re: Feature visible condition is not working dynamically in Suite UI project.

Re: Error code 1642

Re: Error 6003: Error streaming Microsoft.net\4.6.2\Full\NDP462-KB3151800-x86-x64-AllOS-ENU.exe into...

Re: Error 6003: Error streaming Microsoft.net\4.6.2\Full\NDP462-KB3151800-x86-x64-AllOS-ENU.exe into...

Re: SigningHelper: error 0x80072efe while attempting to sign file

Re: C++ 2010 runtime URL incorrect

Re: C++ 2010 runtime URL incorrect