FlexNet Operations Knowledge Base

The port number 5001 is used by FNO SoapMonitor and if we need to change this port number for security reasons based on the firewall configuration, then we can find the running port with the following command and change to another port. C:\>netstat ...

Symptoms: Getting "Internal server error" is seen in the UI. while mapping an Entitlement to the device if the account has a large number of entitlements, we frequently see this error. Diagnosis: Find the following error in Logfile: 12:03:33,520 ...

Summary What are the default credentials for FlexNet Operations On-Premises 2016? Question What are the default credentials for a fresh install of FlexNet Operations On-Premises 2016? Answer To Sign in to FlexNet setup1. On the Sign in page,provide t...

Symptoms: After configuring the "Outbound Mail Server Host" and selecting "Outbound Mail Security" as "None" in FlexNet Operations under system-->configure-->FlexNet Platform Server, while testing it by using "Save config and Test Mail Server" but...

Use Case A node-locked license activated on a machine is only able to be used by one user. When the second user tries to log in and activate the license using the same web register keys used by the 1st user they receive an error “license is invalid”...

This can be controlled by producer portal admins by selecting the settings present in FNO under System-->Config-->FlexNet Platform Server--->"Log emails in history, do not send them". The attached screenshot is for the reference to the setting. ...

This can be controlled using the FNO Producer portal settings present under "System >> Configure >> End-User Portal Setup >> Licenses Support Page" >> Hide Product Version Details. To show the Product Version, this setting must be disabled. Plea...

Question: How to change the "fno-setup.log" logfile directory for FNO on-premises setup? Answer: FNO-setup is being deployed on the tomcat. So by changing the value of param "File" in the log4j.xml file of tomcat present under "<FNO_INSTALLED_DIR...