Customers may observe an extra unnecessary Accept button in the customer's App/Reject Tab. It appears on the top level and also when clicking into individual requests. But the Accept button does not seem to be in the Admin guide. See the below image...
Summary Api's such as those found at: http:///esd/api.asmx can be executed from Powershell. Synopsis This article discusses how to invoke an AppPortal API with Powershell. Discussion Api's such as those found at: http://<AppPortal Server>/esd/api.asm...
Symptoms: This KB article will provide an alternative to meet the scenario from the customer who is requesting that App Portal provide functionality which will allow the administrator to set/unset alternate approvers, and also out of office. Discus...
The problem with this is that you are going to run into is that leasing requires an uninstall. You can not even enable leasing without having an uninstaller.I have been pondering the problem, and I was thinking that perhaps you could use a software ...
If a category name has special characters such as "/", ",", App Portal splits the category name with these special characters so unexpected extra category will be created. As a workaround: 1. please don't use special characters while creating a cate...
There are 3 different ways to get the cost in App Portal. Catalog Cost -> The cost is updated in wd_webpackages table.Inventory group Cost (SCCM "legacy" Inventory)-> The cost is calculated from WD_License table (This is the cost get saved once you ...
Description This KB article will describe a product issue when the user tries to configure 'Flexible Approval'. An incoming Exchange Server account need be setup. However current App Portal 2019 R1 doesn't accept password if contains any following ...
Description This KB article describes a product error which is caused when the AP server is rebooted, other times the error is random and is resolved by rebooting the server or doing an iisreset. Logs attached see error in the website.lo at 6/27/201...
In March 2020, Microsoft is going to release a update which will essentially disable the use of unsigned LDAP which will be the default. This means that you can no longer use bindings or services which binds to domain controllers over unsigned ldap ...
Description This KB article is describing a current product defect (reported in 2019 release): Symptom: In some circumstances, when trying to test "My Apps" by using the "License Reclamation Campaign Condition" to include only particular group or co...
SummaryThis article provides information on the fixes included in App Portal 2017 R2 Service Pack 1 (12.5.1 ) versionSynopsisThis article provides information on the fixes included in App Portal 2017 R2 Service Pack 1 (12.5.1 ) version.DiscussionApp ...
See the PDF in the Attachments section below for a feature matrix of App Portal / App Broker. The matrix lists features and the deployment technologies and ITSM systems that those features support. To view release notes, see the following: App Porta...
Summary When attempting to access the App Portal Site, HTTP Error 500.19 is encountered Symptoms When attempting to access the App Portal Site, the following error may be displayed in the browser: Cause The Windows Authentication section is locked fo...
Symptoms: A SQL injection vulnerability in App Broker 2018R1 and earlier allows local users to execute arbitrary SQL commands via the MachineName parameter. Diagnosis: The machine name sent by the client is not validated, and can be used to deliv...
SummaryWhile attempting to integrate ServiceNow and App Broker an error occurs related to permissions in ServiceNow.SymptomsWhile attempting to perform any of the integration steps between App Broker and ServiceNow an error occurs. With verbose loggi...
SummaryNo response received during creation of catalog during sync between App Broker and ServiceNow.SymptomsWhen attempting to sync the App Broker catalog with ServiceNow you do not see any App Broker catalog items appear within ServiceNow. With ver...
Summary Information related to the required ServiceNow roles and permissions for a successful integration Synopsis In order for the App Broker and ServiceNow integration to succeed the ServiceNow User Account being used for the integration is require...
SummaryWhen the App Broker catalog is synced with ServiceNow a variable set should be attached to each ServiceNow catalog item. If the variable set fails to attach during the sync then it can be added to the ServiceNow catalog items after the sync.Sy...
Summary This article should help you understand how the Licenses are accounted for in App Portal. It should also help you troubleshoot any out of Compliance alerts messages in your App Portal environment. Synopsis This article provides information ab...
SummaryApp Portal must be integrated with the Flexera Software Gateway in order to enable Enterprise Product Integration featuresSynopsisApp Portal must be integrated with the Flexera Software Gateway in order to enable Enterprise Product Integration...
