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This KB article describes a product error which is caused when the AP server is rebooted, other times the error is random and is resolved by rebooting the server or doing an iisreset. Logs attached see error in the website.lo at 6/27/2014 7:24:42 AM

Server Error in '/ESD' Application.

Replication Scenario


Index was outside the bounds of the array.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[IndexOutOfRangeException: Index was outside the bounds of the array.]
System.Collections.Generic.List`1.Add(T item) +34
Westwind.Globalization.DbSimpleResourceProvider..ctor(String virtualPath, String className) in C:\AppPortal\Current\Source\AppPortal\WestwindWebToolkit\Westwind.Globalization\DbSimpleResourceProvider\DbSimpleResourceProvider.cs:121
Westwind.Globalization.DbSimpleResourceProviderFactory.CreateGlobalResourceProvider(String classname) in C:\AppPortal\Current\Source\AppPortal\WestwindWebToolkit\Westwind.Globalization\DbSimpleResourceProvider\DbSimpleResourceProviderFactory.cs:24
System.Web.Compilation.ResourceExpressionBuilder.GetGlobalResourceProvider(String classKey) +122
ASP.packages_aspx.__BuildControllblCurrentCart() +116
ASP.packages_aspx.__BuildControltipCart() +454
ASP.packages_aspx.__BuildControlContent1(Control __ctrl) +709
System.Web.UI.CompiledTemplateBuilder.InstantiateIn(Control container) +12
System.Web.UI.MasterPage.InstantiateInContentPlaceHolder(Control contentPlaceHolder, ITemplate template) +87
ASP.esd_master.__BuildControlcph1() +136
ASP.esd_master.__BuildControlform1() +639
ASP.esd_master.__BuildControlTree(esd_master __ctrl) +119
ASP.esd_master.FrameworkInitialize() +46
System.Web.UI.UserControl.InitializeAsUserControlInternal() +35
System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +9043442
System.Web.UI.Page.get_Master() +54
System.Web.UI.Page.ApplyMasterPage() +15
System.Web.UI.Page.PerformPreInit() +45
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +328


Typically if this error is encountered, the issue can be resolved by performing an iisreset.. On occasion, it may be necessary to reboot the server. The ESD Service should not be impacted, as the issue pertains to localization of strings within the web UI.


The defect has been permanently fixed in 2019 R1 SP1 release.

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Last update:
‎Jun 30, 2020 02:26 PM
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