App Broker Knowledge Base

Summary This article descibes additional changes that are required after a password change is done for the App Portal Service account. Synopsis This article describes additional changes that are required after a password change is done for the App Po...

Summary If administrator access to the admin site has been lost, for whatever reason, it is possible to set admin permissions back to the default settings. Symptoms If the message "You do not have access to this area" is displayed when trying to acce...

There is currently no published schema available for the App Broker database. The following is an overview of some of the most commonly referenced tables. These are often queried for reporting and troubleshooting purposes: WD_AppSettings – Store...

Symptoms: One or more reclamation campaigns have been created, but software is not being reclaimed by the My Apps process. Diagnosis: First, look at the WD_MyAppsAlert table. Are there any alerts (i.e. rows) recently created? If not, then be sur...

Symptoms: Customers may observe the below:Once a task sequence request is submitted to App Portal via ServiceNow, they received the acknowledgement of deployment initiation message, this changes the request status from open to "in progress/pending"....