App Broker Knowledge Base

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App Broker Knowledge Base

Unable to Successfully Register Intune with App Broker

2 0 309
Symptoms: After entering the Intune settings in App Broker, the error is displayed upon selecting the Test button: "Failed to communicate with Intune. Please verify the configuration settings and make sure minimum permission is provided. In addit...
by Level 11 Flexeran CharlesW Level 11 Flexeran

How to bypass the Flexera Gateway

2 1 297
Summary: Bypassing the Flexera gateway can make the intergration between App Broker and FNMS simpler on occasstion Synopsis: This article will explain how to bypass the gateway and reasons not to bypass the gateway Discussion: As stated earlier the...
by Level 4 Flexeran dpiarowski Level 4 Flexeran

Improving the Nightly Data Sync Performance

3 1 399
As discussed in the article Scheduling a Data Sync Multiple Times During the Day, It is possible to force the Data Sync to run more than once during the day. The downside of doing so is that the data sync is fairly resource-intensive, and this may i...
by Level 11 Flexeran CharlesW Level 11 Flexeran

App Portal Service Account Password Change

1 3 2176
Summary This article descibes additional changes that are required after a password change is done for the App Portal Service account. Synopsis This article describes additional changes that are required after a password change is done for the App Po...
by Level 2 Flexeran saleman Level 2 Flexeran

ESD Service Stops Unexpectedly

1 1 944
Symptoms: The App Portal customer may notice their ESDService has stopped unexpectedly. Diagnosis: For any issues where the ESD Service stops unexpectedly, looking at the event viewer log will typically provide a reason.. The following events may...
by Kevin_Hou Flexera Alumni

Unable to Access App Portal Admin Site with Any User Account

1 2 1429
Summary If administrator access to the admin site has been lost, for whatever reason, it is possible to set admin permissions back to the default settings. Symptoms If the message "You do not have access to this area" is displayed when trying to acce...
by Level 11 Flexeran CharlesW Level 11 Flexeran