InstallShield Knowledge Base

SummaryHow to Localize Product Name in Installscript MSI ProjectSynopsisHow to Localize Product Name in Installscript MSI Project.DiscussionThe product name of the installScript MSI project will be displayed what is provided in the General Informatio...

In this recording, we list the reasons to choose the major upgrade approach for your next product release. We then demonstrate how to configure a major upgrade in InstallShield. Video Credit: Ian Pinawin (Senior Technical Support Engineer)

Symptoms A Windows service keeps starting automatically during install. Most likely, an Install Start service control event has been configured in the project. Project Type Basic MSIInstallScript MSI Solution See very quick, attached, 30-second scree...

SummaryThis article explains how to locate an existing installation, another product, or some other specific location on a target machine during installation and then use this location as the destination for the current install.SynopsisA common insta...

SummaryWhen launching an InstallShield, AdminStudio or the FlexNet Connect Software Manager you may be prompted with Error 13030 / Error 13034.SymptomsWhen launching an InstallShield or the FlexNet Connect Software Manager you may be prompted with on...

SummaryLogonInformation or SdLogonInformation dialogs showing "Server not Found"SymptomsYou may see a blank list of domains, or get a "Server not Found" error when attempting to use the LogonInformation or SdLogonInformation dialogs.CauseThis can be ...

SummaryWhen using the Slate Skin the print button is not centered correctlySymptomsWhen using the Slate skin in an InstallScript MSI project the print button is not correct as shown belowCauseThis is caused by issues with the Slate Skin and is a know...