I've got a client where I'm seeing the following within the inventory data:Product:Acrobat Publisher:Adobe Version:1 Edition:Unspecified Name:Acrobat 1 Source:Flexera Flexera ID:arl://MGS-APP-00000178720This doesn't indicate much about what's actuall...
We would like to understand the raw software usage table better. As the admin I been asked the following question: If we go to Raw Software Usage and look for "Eclipse," I see lots of hits. The Software Name column appears to be Installer Evidence ...
Does anyone have a best practice for reporting on Installations for minor versions of applications? For example, tracking installs of Tableau Desktop 2021.2.8 vs 2021.2.17Since Flexera rolls that up to the 2021.2 main version, the minor versions .8 &...
Hi Team, I have a potential software recognition issue with the application Tripwire Axon Agent. There seems to have been a change based on the document attached, where they seem to have gone from version 8.X.X.X to version 3.X.XHowever, in Flexera b...
Hi, I am trying to match computers with a value in custom field (the custom field visible in Flexera Web UI as well). Matching with built-in fields such as computer name or serial number, but it fails with added custom fields, for example "Device not...
I have come across several MS SQL servers where Flexera is applying both a SQL Server Enterprise and a SQL Server Standard license to the same device (i.e. double licensing it). This occurs when the server has multiple SQL Server applications install...
Hello,Can you support me with the below. Support is not able to answer and the account team has escalated this question to no avail. Screen Shots attached.Flexera set up our initial integration for Adobe CC, which works fine after I refreshed the tok...
Hi,I am new to SaaS model; can you please help me on understand below scenario With the O365 Intergration, all license information, and usage will be available in SaaS model. but is this data available in License summary? or do we need to create lic...
I have noticed that Discovered Evidence for Adobe Acrobat DC versions 21 & 22 are pointing to the Acrobat Reader DC (2021) and Acrobat Reader DC (2022). Why are these not pointing to Acrobat DC (2021) Continuous and Acrobat DC (2022) Continuous? I'...
Hi, New to the Flexera One solution and run into a problem when setting up the connection to our Azure environment. I have followed the steps in the guide found here https://docs.flexera.com/flexera/EN/ITAssets/IB-ConnectAzure.htm but when I test t...
