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Hi Forum,
Recently I'm receiving O365 connector issue- Error: The remote server returned an error: (429) ServiceThrottleThresholdExceeded.However it is getting resolved when is re-execute the connection.
But the thing is, I seeing this issue every alternative day. Nothing specific is recorded on the logs.
And I found out that one of our customers account also had same issue.
Did anyone got permanent fix for it, Rather than workaround which is mentioned above.
Thanks in advance 🙂
Reshma B
Apr 06, 2023 02:24 AM
Hi @ReshmaB,
Looking at the error itself it appears that it's coming from Microsoft's end as discussed here:
https://docs.microsoft.com/en-us/graph/throttling
This may be due to a variety of reasons but it's not uncommon for this to occur if there are too many requests being made in a short period of time or requests being made during busy times on Microsoft's servers.
You may want to take a look when you have this connection scheduled and perhaps try adjusting the execution time to see if this addresses your issues?
Cheers
Vas
Apr 10, 2023 04:34 PM
Hi @ReshmaB,
Looking at the error itself it appears that it's coming from Microsoft's end as discussed here:
https://docs.microsoft.com/en-us/graph/throttling
This may be due to a variety of reasons but it's not uncommon for this to occur if there are too many requests being made in a short period of time or requests being made during busy times on Microsoft's servers.
You may want to take a look when you have this connection scheduled and perhaps try adjusting the execution time to see if this addresses your issues?
Cheers
Vas
Apr 10, 2023 04:34 PM
Apr 10, 2023 11:03 PM