FlexNet Operations Knowledge Base

Flexera's Download Manager

Question: How does it work? Answer: Flexera's Download Manager does not use either ActiveX control or Flash. The Download Manger checks the Origin HTTP header and validates the security of the download URLs using JSON Web Token Authenticati...

akline Flexera Dec 09, 2019

ALM Cloud FlexNet Operations LLM

Information to provide when opening a case for FlexNet Operations Cloud

When opening a case for FlexNet Operations Cloud, please provide the below information where possible. Providing this information with your case will help shorten the time to a solution or answer. - URL of your tenant (for example: https://flex1102-fno.flexnetoperations.com/flexnet/operations/...

akline Flexera Dec 09, 2019

ALM Cloud LLM

Providing Support Organization Redirects for End Users

This article is directed to new FlexNet Operations LLM producers and any current LLM producers who have not yet customized End User Portal content to reference their own support organization’s contact information. Flexera strongly recommends that pr...

cvirata Community Manager May 31, 2019

Cloud LLM

Error moving serial numbers in FlexNet Operations Cloud

SummaryWhen attempting to move serial numbers, get the following error "These serial number(s) cannot be moved to/from these accounts."QuestionWhy am I getting the error "These serial number(s) cannot be moved to/from these accounts." appear when try...

dkozlov Flexera Nov 06, 2018

Cloud LLM Question

FlexNet Operations Reporter LLM - User Defined Fields (UDFs)

SummaryDisplay User Defined Fields in FNO Cloud (LLM) ReporterSynopsisUser Defined Fields (UDFs) are additional customized fields which can be added to expand the FlexNet Operations service. They can be displayed to End Users through your end user po...

lshigemasa Moderator Nov 06, 2018

Cloud How To LLM

FlexNet Operations Cloud LLM ALM Reporter - Recording Main Page Overview Recording

SummaryOverview of Reporter Main Page for FlexNet Operations Cloud LLM ALMSynopsisOverview of Reporter Main Page for FlexNet Operations Cloud LLM ALMDiscussionRecording of overview of the main landing page in Reporter: https://youtu.be/tBqZoPgEoBETo...

lshigemasa Moderator Oct 17, 2018

ALM Cloud How To LLM

FlexNet Operations Knowledge Base

FlexNet Operations Knowledge Base

Troubleshooting steps for Download Manager issues