FlexNet Operations Knowledge Base

Network Block or IP whitelist for FlexNet Operations Cloud

Summary Network Block or IP whitelist for FlexNet Operations Cloud Synopsis We recommend whitelisting network blocks instead of individual IP addresses as our IP addresses can potentially change. The network blocks to whitelist are as follows: IPv4Pr...

akline Moderator Oct 27, 2022

ALM Cloud LLM Product & Release Info

IP ranges Whitelist

Understanding the FlexNet Operations Cloud Editions and Deployment Environments

Summary Revenera proactively communicates scheduled maintenance and important system related notices on the Revenera Status Dashboard. To know if your FlexNet Operations Cloud instance is impacted by an event announced on the status page, you must f...

cvirata Revenera Community Admin Jul 20, 2022

ALM Cloud LLM

Scheduled report failed with error: server error. [A server fingerprint has not been provided.]: [CrystalEnterprise.Sftp]

Summary: SFTP Destination support is one of the more interesting new features introduced with the recently released SAP BusinessObjects BI Platform 4.1 Support Pack 6. SFTP protocol is a computing network protocol for accessing and managing files on...

mrathinam Revenera Moderator Jan 27, 2022

ALM Cloud LLM Reporter SFTP

How to retrieve the file image after successfully deleted from the fileID?.

Question: Is there any way to retrieve the file image after successfully being deleted from the FileID in ESD?. Answer: There is no way to retrieve the file image once it gets deleted from the ESD and it will send a purge request to Akamai to cle...

mrathinam Revenera Moderator Dec 23, 2021

ALM Cloud delete file ESD File LLM

Split partial and assign to host

Overview of Transfer Split functionality in LLM can found in this article . TransferSplitEnabled = true TransferSplitEnabled.TransferOrderActivationCodeToTarget = true 1)Create Order for Account1 2)View allocation 3)Split some to Account...

ythingalaya Revenera Jul 16, 2021

Activation Code LLM server Split SplitOrderLine Target Target Account

When does the Converter template doesn't update License Codes?

What is a pool license? The pool licenses are basically a list of codes that are loaded into the system. When entitlement is created it pulls one of the codes from the pool and associates it with the order. Therefore, you can't manually assign a po...

ythingalaya Revenera Jul 16, 2021

converter template License license pool LLM

Transfer order that has a server and a device and multiple mappings per host

Overview of Transfer Split functionality in LLM can found in this article . Scenario One is mentioned here . Property to be set for the below mentioned scenario 2: i)TransferSplitEnabled = Trueii)TransferSplitEnabled.TransferOrderActivationCodeToT...

ythingalaya Revenera Oct 23, 2020

Activation Code device LLM Split SplitOrderLine Transfer TransferOrderActivationCodeToTarget TransferSplitEnabled

Transfer order that has a server and a device and multiple mappings per host

Overview of Transfer Split functionality in LLM can found in this article . Property to be set for the below mentioned scenario 1: i)TransferSplitEnabled = Trueii)TransferSplitEnabled.TransferOrderActivationCodeToTarget = false 1)Entitlement Detai...

ythingalaya Revenera Oct 23, 2020

Activation Code device LLM Split SplitOrderLine TransferSplitEnabled

How to enable or reset Producer User and Password for CLS

From 2020 R3 FlexNet Operations administrators now have permission to enable and reset the Cloud Licensing Server (CLS) producer user password for both existing and future Cloud License Server (CLS) instances. (A producer user password is used to ob...

mrathinam Revenera Moderator Sep 25, 2020

ALM Cloud How To How to enable Producer User How to enable Producer User Password LLM Question

Transfer order which takes a device with it

ythingalaya Revenera Sep 24, 2020

Activation Code add-ons Allocation device Entitlement LLM Source Account Target Account Transfer TransferOrderActivationCodeToTarget

More information on Download Package Availability attribute

In Producer Portal, the attribute Download Package Availability is determined by the Effective Date defined for the download package. - If the effective date is within the current date, for example, today's date and any date in the past, then the do...

by SPraveen Flexera Alumni Sep 18, 2020

ALM ESD LLM

Limit on File download history data

The File "View Downloads" page renders 1800 days - that is 5 years worth of data in the UI and the Accounts "View Downloads" page has 180 days worth of data. This value is not configurable. There is also limit on how many rows the user can download. ...

by SPraveen Flexera Alumni Aug 13, 2020

Download History ESD LLM

This article will explain how to overcome "error: 1007 info: Client Paused" error in Download Manager

Symptoms: When trying to download a file using Download Manager, the window displays message saying "Download Manager is gathering file info, This will take few moments. Please wait.." and keeps loading abnormally for a long time without any progres...

by SPraveen Flexera Alumni Aug 11, 2020

ALM LLM

How to set MaxBorrowInterval to 0 in LLM when creating a License model

Set MaxBorrowInterval to 0 when creating a License Model in LLM would give an error "Value must be greater than or equal to 1" However, as a workaround, we can set some number (for an example 1) and create a License model and save. Then --> Open ...

mrathinam Revenera Moderator Aug 11, 2020

Cloud Error Message How To LLM Question

FNO Cloud Emails are being Flagged as Junk

Summary FlexNet Operations Cloud Entitlement emails that contain details about newly acquired licenses may be tagged as SPAM if an SPF record is not added in DNS. Synopsis When configuring SPF rules in DNS customers may want to know the IP addresses...

mrathinam Revenera Moderator Aug 11, 2020

ALM Cloud Email Entitlement junk LLM Question

FlexNet Operations Knowledge Base