FlexNet Operations Knowledge Base

Transfer of Entitlement from Source to Target Account : Without mappings,Splits

Property to be set for the below mentioned scenario 1: i)TransferSplitEnabled = Trueii)TransferSplitEnabled.TransferOrderActivationCodeToTarget = false Steps followed: 1) Entitle the Source Account (View Account -> Entitle -> Entitle Account)2) Cr...

ythingalaya Flexera May 13, 2020

Activation Code Entitlement LLM Source Split Target Transfer TransferSplitEnabled

How to make a member password expiry permanent or avoid password reset policy in FNO-LLM?

In FNO-LLM by default, a user password will expire after a certain period. After this, the user must reset the password to continue using the FlexNet Operations(FNO) portal. This password reset policy can be avoided for a user or member by granting...

dekumar Flexera May 07, 2020

Cloud How To LLM Question

Cannot transfer entitlement back to source account

NOTE : This is a bug on which the engineering team is currently working on . The fix may be part of 2020 R2 SP1 release (11th June 2020 PROD). Until then please use this as a workaround. We wont be able to transfer the entitlement back to source...

ythingalaya Flexera Apr 30, 2020

Activation Code Entitlement LLM Split Transfer

Can a Parent Account user access Child account download packages and files?

No, there is no concept of Parent/Child in ESD. Only Users belonging to the Account that owns the entitlement can access download packages and files.

mrathinam Flexera Apr 29, 2020

ALM Cloud ESD LLM

How to get Device History older than 90 days?

Context: To improve the performance of Device pages in FlexNet Operations we purged all Device/Request history from displaying in the UI on February 26, 2020. In the future, the Device/Request history will display the last 90 days in the UI. How can ...

SPraveen Flexera Apr 22, 2020

ALM Device History LLM Reporter

Providing a Customized Variable in Reporter

This section helps you to replace null values with a customized variable in a report. Customizing Custom Variables To add values, do the following: On the Report screen, select a cell with a null value. On the Data Access pane, click New Va...

jyadav Flexera Apr 13, 2020

ALM Change value Customization Customized Variable fno LLM Reporter

Flexera's Download Manager

Question: How does it work? Answer: Flexera's Download Manager does not use either ActiveX control or Flash. The Download Manger checks the Origin HTTP header and validates the security of the download URLs using JSON Web Token Authenticati...

akline Flexera Dec 09, 2019

ALM Cloud FlexNet Operations LLM

Information to provide when opening a case for FlexNet Operations Cloud

When opening a case for FlexNet Operations Cloud, please provide the below information where possible. Providing this information with your case will help shorten the time to a solution or answer. - URL of your tenant (for example: https://flex1102-fno.flexnetoperations.com/flexnet/operations/...

akline Flexera Dec 09, 2019

ALM Cloud LLM

Case support Support Case

Providing Support Organization Redirects for End Users

This article is directed to new FlexNet Operations LLM producers and any current LLM producers who have not yet customized End User Portal content to reference their own support organization’s contact information. Flexera strongly recommends that pr...

cvirata Community Manager May 31, 2019

Cloud LLM

Error moving serial numbers in FlexNet Operations Cloud

SummaryWhen attempting to move serial numbers, get the following error "These serial number(s) cannot be moved to/from these accounts."QuestionWhy am I getting the error "These serial number(s) cannot be moved to/from these accounts." appear when try...

dkozlov Flexera Nov 06, 2018

Cloud LLM Question

FlexNet Operations Reporter LLM - User Defined Fields (UDFs)

SummaryDisplay User Defined Fields in FNO Cloud (LLM) ReporterSynopsisUser Defined Fields (UDFs) are additional customized fields which can be added to expand the FlexNet Operations service. They can be displayed to End Users through your end user po...

lshigemasa Moderator Nov 06, 2018

Cloud How To LLM

FlexNet Operations Cloud LLM ALM Reporter - Recording Main Page Overview Recording

SummaryOverview of Reporter Main Page for FlexNet Operations Cloud LLM ALMSynopsisOverview of Reporter Main Page for FlexNet Operations Cloud LLM ALMDiscussionRecording of overview of the main landing page in Reporter: https://youtu.be/tBqZoPgEoBETo...

lshigemasa Moderator Oct 17, 2018

ALM Cloud How To LLM

FlexNet Operations Knowledge Base

FlexNet Operations Knowledge Base

How to configure Flexnet Operations On-Premises wi...