Spider Knowledge Base

Exclude asset types in Spider

Scenario: customer is receiving a delivery of certain asset types from SCCM, for example Server, Cluster or tablets, but does not want to administer these in Spider. Answer: Use the Spider Admin Tool (Spider Core - Spider Asset Config) to exclude t...

peter_link Level 5 Flexeran Sep 22, 2022

admin asset config exclude tool types

EN/DE Spider 6.4.5 Asset Management Coverage Rule (Abdeckungsregel)

English The new Coverage Rules function enables the user to add individual suite definitions which are then considered in thecompliance calculation. This allows the user to create his own rules that are not included in the product catalogue. Soluti...

james_ellis Level 7 Flexeran Jun 16, 2021

Abdeckungsregel asset Asset Management Coverage rule Spider 6.4.5

Spider 6.4.4: Improved view for recognized software product

In recent versions of Spider, answering questions around recognized products sometimes took big effort. This includes questions around inventory of products: where is the product found? Installations: Where is the product installed? And the complian...

creins Level 5 Flexeran Aug 18, 2020

asset Associated Products Licence Product & Release Info Question Recognized product Software product Software Recognition Software Services Spider 6.4.4 SwrSet

Spider Recycle Bin

The article covers Spider Recycle Bin restoration and settings. Deleted objects will by default be placed in the Recycle Bin. Similar to one found on your computer. The Recycle Bin cannot be accessed from the frontend. To restore a deleted object fr...

james_ellis Level 7 Flexeran Jun 29, 2020

asset Bulk Change Contract Core database Delete LCM Licence Recovery RecycleBin RecycleTransaction Restore Spider Stored Procedures

Spider Cache Refresh

Symptoms Examples of symptoms: Filtered or unfiltered search results empty or results greater than expected. Previously configured user permissions do not make a difference. or other unexpected symptoms. Cause The cache stores data to benefit pe...

james_ellis Level 7 Flexeran Jun 17, 2020

asset Cache database Error Message How To LCM Licence Spider

How to reactivate an asset that has been set to archive in Spider

Summary This article explains how to reactivate an asset that has been set to archive. Synopsis If you set an asset to a status which sets the asset to archive, you won't probably be able to reactivate the asset because an archived asset is not edita...

by sfdcowner Level 9 Oct 22, 2018

Active Archived asset How To LCM Status

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