The ‘Setup.sh’ installation script can be run using the following options, this will enable you to modify and customize files during the installation: -a <FILE> If multiple versions of the setup tar file exist then you can specify which one to ...
Before installing the Columbus Inventory Scanner on a Macintosh operating system, you’ll need to customize the ColumbusInventoryScanner.tar file to ensure the parameters are set for your environment. If you are deploying the same configuration to mu...
Summary Internet Information Services are not installed, or certain features are missing. Symptoms Internet Information Services are not installed, or certain features are missing when using Spider.. Cause Internet Information Services need to be ins...
Symptoms The Setup reports you have chosen a database name to be created, that already exists. Cause You specify a new database to be created, and this database already exists on the SQL server. Resolution Choose a different name for your database, ...
Symptoms The setup reports a database not being empty. Cause The chosen database was found to have tables, this probably means it has been used before. Resolution Choose another database or let the setup create a database.
Symptoms The setup warns you about one or more of your databases being part of an "Always On Availability" group. Cause The Spider setup reports an that an incompatible customizing was detected. Resolution Remove the database(s) from the "Always On...
Summary The license service web application relies on a not FIPS conform encryption standard. Symptoms The license service web application relies on a not FIPS conform encryption standard. Cause If FIPS is enabled in your system, the operating syst...
Summary Setup reports SQL Server collation as invalid. Symptoms Setup reports SQL Server collation as invalid. Cause As described in System Requirements - SQL Server the collation on the server must be a case insensitive (CI) collation. Resolution Ch...
Summary Spider setup reports SQL database collation as invalid. Cause As described in System Requirements - SQL Server the collation of the databases must be a case insensitive collation, for example SQL_Latin1_General_CP1_CI_AS. Resolution Create a ...
Summary Setup reports missing valid Microsoft .Net Framework. Symptoms Columbus setup reports missing valid Microsoft .Net Framework. Cause Some operating systems do not have the required Microsoft .Net Framework installed by default. Resolution ...
Summary Installation User needs administrative privileges for Spider. Cause Since the system configuration needs administrative privileges for certain tasks, it is necessary that the executing user of the setup is an administrative user of the machin...
Summary The setup queries the available empty databases on the SQL server, this is for later use in case you want to use databases that are already available on the SQL server. Additional Information In case the setup neither finds one or more empty ...
Summary The setups exports the list of available logins for further use. Discussion The setup will export a list of users, these are later used for display and to choose the required login(s) Spider: SQL Server permission to create sql users Columbus...
Summary After an Update to Spider LCM 6.3.4 you cannot start up the Spider application but get an unhandled exception. Symptoms After an Update to Spider LCM 6.3.4 you cannot start up the Spider application but get an unhandled exception: Server Erro...
Summary The Spider setup reports an that an incompatible customizing was detected. Cause Customer-specific components such as plug-ins and services created for Spider 6.2 or earlier will no longer work after updating to Spider 6.3, since downward com...
Summary The setup queries your database to find the amount of tenants present. Depending on the number you will be offered to execute the calculation after the setup has finished installing. Symptoms The Spider setup queries your database to find the...
Summary The Spider setup reports you are missing certain privileges for an update. Cause To update the database you need to be either a member of the sysadmin group of the SQL server, or db_owner of the database that is to be updated. Resolution Make...
Summary The Spider setup reported an error during the prerequisites check for the SQL server. Current Spider version is 6.4.x. Cause This can by caused by one of the following issues. SQL Server Version is not within the allowed range Resolution The ...
Summary The Spider setup tells you that the unicode settings do not match. Cause This message is displayed, if the unicode setting in the registry does not match the settings in the database. Often this is seen, when restoring databases from an older...
Summary This article describes the recommended and supported operating systems for Spider. Spider 6.4.x Recommended Windows Server 2019 Standard or Windows Server 2016 Standard Supported Windows 2019Windows 2016Windows 2012 / 2012 R2 Spider 6.3.x R...
