Symptoms: Remnants of Inactive and obsolete Spider Data Collectors visible in Spider Web UI Info and Settings. Diagnosis: Findings of Data Collectors with "Inactive" or "Last contact more than four hours ago". Despite the Server being obsolete, ei...
In recent versions of Spider, answering questions around recognized products sometimes took big effort. This includes questions around inventory of products: where is the product found? Installations: Where is the product installed? And the complian...
Description You might encounter errors similar to the below messages seen in the server.log file on the server hosting your ESI Indexproxy which is fundamental for running a Spider Incident/Change environments: ...marking and sending shard failed du...
