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InstallShield Knowledge Base

InstallShield Triage and Preliminary Troubleshooting
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Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
by Community Manager tony_flexera Community Manager Jul 24, 2019

Writing to the Log File from a Custom Action in an MSI
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SummaryIn an MSI, It is possible for most custom action types to write to the log.SynopsisIn an MSI, It is possible for most custom action types to write to the log.DiscussionIn an MSI, it is possible custom actions to write to the MSI log as long as...
by nbikos Pilgrim Apr 19, 2019

Build Warning -7235
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SummaryBuild Warning -7235SynopsisWhen building an InstallShield Express project, the following warning may occur: ISEXP : warning -7235: InstallShield could not create the software identification tag because the Tag Creator ID setting in the General...
by Flexera tonia Flexera Nov 16, 2018

Error 7354 When Building MSI
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SummaryError 7354 occurs when building the MSI projectSymptomsThe build error 7354 occurs while referencing a string that does not have the correct value in MSI projects. The issue may occur with a new project or a migrated project. The error will re...
by Flexera Ken536 Flexera Nov 14, 2018

ISDEV : fatal error -4340: Internal build error
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SummaryThe InstallShield build process may fail presenting ISDEV : fatal error -4340: Internal build errorSymptomsThe InstallShield build process may fail in different ways. This can occur within a Visual Studio solution and outside of Visual Studio ...
by Flexera GeorgeK Flexera Nov 14, 2018

Activating Node-Locked Licenses for Versions 2014 and On
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SummaryThis article includes steps regarding how to activate newer versions of the AdminStudio and InstallShield Node-Locked Licenses.SynopsisThis article includes steps regarding how to activate newer versions of the AdminStudio and InstallShield No...
by Flexera tonia Flexera Nov 07, 2018

InstallShield Build Error: fatal error 0
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SummaryThe InstallShield product including Express Edition build process may fail in different ways based on Trend Micro antivirus software.SymptomsThe InstallShield product including the Express Edition build process may fail with the following buil...
by Flexera Flexera_Ian Flexera Sep 28, 2018

Installing Fonts Without Registering Them in the Registry
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SummaryThis article provides information on installing fonts without registering them with Windows.SynopsisThis article provides various methods of installing fonts without registering them when using a Basic MSI or InstallScript MSI project. By def...
by Flexera Jell-O Flexera Jul 18, 2018

Removal of Outdated and Obsolete Items in InstallShield 2013
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SummaryAs of InstallShield 2013, InstallShield no longer has support for a number of outdated technologies. Many of these technologies have reached their end-of-life milestone and are no longer supported by Microsoft. This article contains a list of ...
by Flexera pmillward Flexera Jun 27, 2018
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