Title: Error: The request was aborted: Could not create SSL/TLS secure channel when calling api.flexera.com Introduction: When making a call to api.flexera.com, the request will always fail, when the call is made from a Windows Server 2012 R2 machine...
By providing a single integration to your Microsoft 365 subscription that includes Office 365, Dynamics 365, Power BI, Project and Visio, Flexera One's SaaS Management enables the Software Asset Manager with the detail required when looking to optimi...
After integrating with Adobe Creative Cloud, it may be noted that while users are imported correctly, the Activity Status and Last Activity columns for those users will show as "Never". This is not an issue with Flexera One SaaS Management. Rather, ...
Patch Available An issue was identified when using the Data Ingestion Utility to ingest consumption based usage into SaaS Manager. For example, when ingesting the usage of DocuSign envelopes. To address this issue, a patch - attached to this article...
The following SaaS vendor license information cannot be pulled into the SaaS Management Licenses tab after enabling the License Information integration task. Unique ID Contract SKU NameContract SKU NumberAmount Currency Payment Frequency Effective D...
While many Flexera One products do not require an ECCN (Export Control Classification Number), the following products do require an ECCN: ProductECCNIT Asset Management Complete5D002IT Asset Management Standard5D002IT Visibility5D002 In the ECCN: ...
Symptoms: You have set your Box user's permissions correctly but getting the following error OAuthSystemException while executing http call (https://api.box.com/2.0/events?limit=450&stream_type=admin_logs&created_after=2022-05-22T13:44:20Z). Clien...
Flexera will be making updates to our infrastructure that will change the outbound IP address Flexera uses for customers’ cloud instances. Important: Any customers that control inbound access to their cloud services or infrastructure by IP addres...
Symptoms The beacon installer for 2021 R1.4 (17.4.1) and later requires that .NET 4.7.2 or later be installed on the system. If this version of .NET is not present on the system the launch condition will fail and the install will abort. If the beaco...
Summary This article describes the Data Platform v5 extractor fields that are supported in Flexera One. Description Data Platform v5 standalone extractors can be used in Flexera One. However, there are limitations on the contents of the extracto...
Due to an unintentional change in the VPC that ended up replacing the NAT Gateway, the IPs of the NAT Gateway (that we previously communicated with the customers) were changed. Customers will need to add the following IPs to their whitelist: IPs cu...
Flexera SaaS Manager (FSM) integrates with a number of different technologies to build an HR Roster. FSM uses this roster as a source of truth for your organization allowing you to track users and usage across applications, as well as identify Susp...
Following the recent update to our ServiceNow integration, we have noticed that existing integrations are failing due to a change in the required minimum ServiceNow permissions. To provide details as to which paid licenses are being used by which ro...
Symptoms: When viewing users for the Office 365 integration, no emails are visible. Only a GUID is displayed for each user. Furthermore, all users will be flagged as suspicious. The following illustrates: Diagnosis: This is generally caused by ...
The Flexera System Status Dashboard page provides current availability information on our cloud products. Please use the steps below to sign up and receive service interruption or maintenance notifications associated with an incident. Navigate to h...
Symptoms: In today’s world, production Windows Servers are locked down and won’t have internet access through a web browser. It seems that in order to install an ITV Beacon, that specific Windows Server must have internet access through a local web ...
To gain access to your FlexeraOne Organization, you will need to accept the invite sent to you from your organization. To do so, please follow the steps below.ps below. Navigate to your email's inbox and locate the invite email to FlexeraOne Sel...
Flexera One can act as a SAML (Security Assertion Markup Language) 2.0 service provider to enable SSO (Single Sign-On) for your organization. To enable SSO, log in to an external SAML identity provider of your choice, such as: ADFS (Active Direct...
To gain access to Flexera One, you will need to reach out to your organization's Flexera One administrator(s). Your administrator(s) will be able to send you an invite and grant you appropriate rights as described on the following page: Adding New U...
1. Access the Flexera One login page at app.flexera.com orapp.flexera.eu for EU users 2. Select the Forgot Password link. 3. Enter your email address, then select the Email Link button. 4. You will receive an email with a link to reset your passw...
