To set up Slack Enterprise Grid within Flexera One, complete the following steps. Navigate and sign in to Flexera One. Select SaaS. Select Managed SaaS Applications. Select Add Application. Select the Direct integrations only checkbox to filte...
Introduction Flexera's FSM Data Ingestion Utility is a powerful and versatile tool for integrating SaaS applications into your existing IT infrastructure. While direct integrations with popular SaaS applications are often available, there are times w...
The Office 365 Client Credentials SaaS Integration enables users to access Microsoft Office 365 data through the Flexera platform. However, some users may experience issues with their client credentials expiring, which prevents them from accessing Of...
Issue: "file_not_yet_available" Error in Slack Enterprise SaaS Integration Flexera's Slack Enterprise SaaS Integration is a powerful tool that allows users to easily manage software assets and licenses within the Slack environment. However, some user...
When making a call to api.flexera.com, the request will fail when the call is made from a Windows Server 2012 R2 machine. The resulting error will be like the following: "The request was aborted: Could not create SSL/TLS secure channel" The following...
After integrating with Adobe Creative Cloud, it may be noted that while users are imported correctly, the Activity Status and Last Activity columns for those users will show as "Never". This is not an issue with Flexera One SaaS Management. Rather, ...
The following SaaS vendor license information cannot be pulled into the SaaS Management Licenses tab after enabling the License Information integration task. Unique ID Contract SKU NameContract SKU NumberAmount Currency Payment Frequency Effective D...
Symptoms: You have set your Box user's permissions correctly but getting the following error OAuthSystemException while executing http call (https://api.box.com/2.0/events?limit=450&stream_type=admin_logs&created_after=2022-05-22T13:44:20Z). Clien...
Flexera SaaS Manager (FSM) integrates with a number of different technologies to build an HR Roster. FSM uses this roster as a source of truth for your organization allowing you to track users and usage across applications, as well as identify Susp...
Due to a configuration in Microsoft 365, an issue can occur in which Microsoft 365 reports conceal usernames. When this occurs, users in the Office 365 integration will show no names or emails. Only a GUID is displayed for each user. All users will ...
In Flexera One SaaS Management, there are a number of locations where you can view numbers of active users. Different areas may show slightly different counts of active users: The Managed Applications page and various dashboards show a summary of all...
How can I create an account within Flexera One? Use the following steps to create an account within FlexeraOne. NOTE: Administrative Permissions are needed to create an account within FlexeraOne. Navigate to FlexeraOne Select Administration ...
This article describes Flexera's policy for publishing post-mortems (also known as root cause analyses, or RCAs) for major incidents affecting Flexera's SaaS products. All Priority 1 (P1) and selected Priority 2 (P2) Incidents are followed up with...
When integration tasks fail, an error is logged in the integration task log files. Use your log file and the table below to locate the error and determine the resolution. Note: If the initial integration immediately fails and no tasks are run, usual...
