FlexNet Manager Forum

Solved Ndtrack stuck in File tracking exclude step

Hi Any one has faced this issue. Ndtrack gets stuck in this stage. We are suing latest agent 19 version. [Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} Started tracking files[Tue 14 Mar 2023 12:01:15 PM UTC (G, 0)] {5787} File tracking looking for...

Solved Microsoft 365 Certificate Based Authentication

Hi, is there any possibility to setup the Microsoft 365 adapter with Certificate Based Authentication instead of Client Credentials on the beacon GUI ?

Solved Vision online for 365 Identified without evidences

Hi All, We have noticed that the Visio online for 365 Application has been showing as installed on several devices eventhought it is not installed and Evidence tab also do not have evidences discovered, However it is still showing in installed applic...

Agent Troubleshooting ( what all General Steps we can take)

Can someone please help to understand what approach we have to follow when we have to troubleshoot Inventory agent. As per my understanding we can follow following steps (might be I am wrong )1) check the client being adopted and receiving it's criti...

Giving access to FlexNet Manager Suite without AD connections

Hi Flexera community,I am thinking of giving people access to FNMS without the ability to create account in FNMS Web console because we do not have AD connections yet.I am aware of the stored procedure to create an account and give it the Full Admin,...

Load balaced SAP Solman Integration with FNMS 2020R1

I need urgent help for a customer who has a load balanced Solman (Admin module). In FNMS beacon load balanced option can be selected but the same configuration can't be done in FNMS UI. Can somebody guide how to do the configuration?

Solved Category update with SQL query

As far as I'm aware, the Inventory Category property is not included in the reconciliation procedures and can be changed while the reconciliation operation is still in progress. I set up a daily job to update the Inventory device category with below ...

Solved Managesoft folder is not generating in temp folder in windows server

Hi Team,For a particular Windows server even after running mgspolicy and ndtrack command , no Managesoft folder is getting generated in temp folder. I do not know why this is happening?Let me know how to resolve thisAwaiting your kind responsesRegard...

Solved Agent Upload Location Path (ManageSoftRL)

In the mgssetup.ini (bootstrapping template) When we have to uncomment and edit the following line: RUNCMD = cmd.exe RUNCMDARGS = /C start ndtrack -t Machine -o UploadLocation="" Which location we have to update in UploadLocation. Our app server ?

Solved Upgrading FNMS 2019 to 2022 R2 but on new Windows Server hardware

What is the best practice to Upgrade an existing FNMS 2019 to 2022 but on a new Windows Server version ( and hardware)? Is it a new installation "with an existing FNMS database" (following the FNMS installation doc) or is it more an upgrade ( ... and...