FlexNet Manager Forum

Solved Purchase Order Upload - Do I include Contract Number and Maintenance for entitlements?

Hello Community,I'm populating a purchase order upload for a PO where I have a line 1 for perpetual entitlements and a line 2 for maintenance.Question 1: Do I include the Contract Number for both lines?Question 2: Do I set Maintenance = TRUE for both...

WinZip Secure Burn add to catalog

Could you please add Winzip Secure Burn v 5 sku LCWZSBE5ML0 to Flexera catalog

Solved Should I have maintenance as separate line on a purchase?

I have a purchase that includes 35,000 Perpetual entitlements and maintenance support for 1 year. Should I load both as separate lines on the purchase? Should I also set the maintenance flag to TRUE for the maintenance column for the entitlements lin...

Solved Update Service account

Hi,The service accounts we used to install our FNMS are near to expiration.Is there a document that details where these accounts need to be updated ? I found that article but I'm not sure it's exhaustive.Regards,Paul

IBM MQ inventory was unsuccessful

Some of the FNMS agents in my environment just stopped reporting any new inventory. When I look at the tracker.log I notice the log file ended with IBM MQ inventory was unsuccessful either because it is not installed or there was an error. No more en...

Solved IBM PVU - [ERROR] Error while calculating consumption: An item with the same key has already been added.

Hi Community, We have enabled the IBM blade quite recently and activated that FNMS should perform the PVU calculations. We have activated extra high hw scanning on agents as well the additional hypervisor inventories, linked regions to locations, .. ...

Maxons Cinema 4D Lite included in Adobe After Effects, will FNMS recognize this soon?

Hi, "Adobe After Effects includes a free installation of Cinema 4D Lite" says https://www.maxon.net/en/cineware-aftereffects It would be great if we could trust FNMS to recognize this for us and connect them. Is that planned to a release yet?

Solved IBM SKUs

I am looking for a list of IBM SKUs, does such a list exist? Or do I need to build the license record manually, if not using the ILMT tool?

Ignored Evidence - History Report

Hi Team,One of our clients have FNMS 2020R1 on-premIn Dec 2020 - the total installation count (adding up 'installed' count from installed apps page) was around 9.2 million.This month report - showing up only 3 million counts, missing a huge 6.2 milli...

Solved Activation fails - Connectionstring

We are trying to install Flexnet Manager Suite 2020 on a clean server.When launching the Flexnet Manager Suite Activation Wizard, a problem occurs:---Problem---(s0m0): The activation wizard failed to initialize.---System exception---The ConnectionStr...