About aansari

aansari · ‎May 27, 2021

Hi, Thank you for all your help. To further explain, I have a license say license1, in compliance trend report, I can see my compliance positions for the past 4 weeks has been (-2), while when I look at the properties of license for entitlement and consumption, my total entitlement has been -1 during this period of time. For another license, license02, compliance position in compliance trend report has been -5 but when I see the entitlement it is -8 and at risk. I hope that helps. Regards, Aftab Ansari

aansari · ‎May 27, 2021

Thank you for the reply. Would you be able to shed some light as to why I am seeing the difference between the compliance position in the report and total available entitlements? Is there any way I can fix this? Thanks and regards,

aansari · ‎May 26, 2021

Dears, I am trying to understand the output of savings through product use rights, but having a hard time to comprehend the output as I need to explain this to a client with an example. Could someone please help me with an example that I can use to explain the output in this report and how this report can benefit the client.

aansari · ‎May 26, 2021

Dears, I am trying to understand the output of compliance trend report. When I generate the report for a license I see snapshot date and compliance position. Could someone please shed more light on what 1] snapshot date is 2] compliance position is? why is it showing me 2 here and when I open the license properties I see available entitlements as -1? Is there any specific correlation between the two? Similarly for another license, when I generate compliance trend, it shows compliance position is 7, but in license properties available entitlements is 2 and not at risk.

aansari · ‎May 18, 2021

Dear Community, I have been testing to see if upgrading FNMS agent will cause any problems on my endpoints or not. I've tried upgrading on a few systems, but had to manually check the status of upgrade on these systems to see if the upgrade was successful or not. Is there any specific way that I can track if the upgrade was successful or not from within the FNMS console to know the upgrade completed successfully? Or will I have to manually check the status on each system? Regards, Aftab

aansari · ‎May 04, 2021

Dear, I have checked this further and there is no service like " Flexera Software Usage Service" on the offending server, then I checked on multiple working servers and I do not see this service there too. Not sure if there is even a service like "Flexera Software Usage Service" available. There are only 2 services running and these are: FlexeraInventory Manager Managed Device version_no. Flexnet Inventory Manager Security Service. We are using FNMS 2020 R2. Kindly let me know if there is anything else I can check. Regards, Aftab Ansari

aansari · ‎May 03, 2021

Hi Chris, Thank you for your prompt response. I have checked and can see an inventory file in badlogs\invalidtenant, this file is dated 28th April. Also I would like to let you know that the system had reported before and after that date. Kindly suggest which other configs/logs/DB's I can check if any.

aansari · ‎May 03, 2021

Hi, Under raw software usage, I can see that the executable exists, but not for the system I am having issue with.

aansari · ‎May 03, 2021

Hi Chris, I have followed the steps provided in the link you shared. I do not see any issue in terms of the application getting captured in usageagent.log, I have checked that information about the agent is captured by enabling advance tracking for the agent. Also, inventory file is also uploaded without any issue. Checked the required configurations in regedit as well, no issues seen. Kindly advise further? Regards, Aftab Ansari

aansari · ‎Apr 28, 2021

Dear @winvarma , Thank you for the response. I have checked this further based on the link you provided. In mgssetup.ini file usage_agen=false is already set. I can see in targets, application usage options is set to not specified. Would it be fine if I can just enable this option targets where this is not set to capture usage tracking? Will enabling this in existing targets have any impact on the working of FNMS over all? Thank you in advance.

aansari · ‎Apr 28, 2021

Dear Community, In FNMS we have been trying to uninstall applications for users that are not using them, based on the "Used" column under consumption tab. However, when we reach out to users who are marked as "No(not used)", we are informed that they have been using the application regularly. To check further we have verfied the license and application properties and they are set as expected. The applications they are using is a PDF reader and another .exe utility. Kindly help in order to understand why these regularly used applications are being reported as not used.

aansari · ‎Mar 31, 2021

Dears, Is it possible to run a scan on an endpoint from SVM server's command line interface? Regards, Aftab Ansari

aansari · ‎Mar 18, 2021

Dears, I am trying to integrate maximo using wsdl with FNMS. I have two wsdl urls for contract and PO's and wsdl xml files. The first step of connecting to the database using business adpater studio is successful. But when I start configuring the adapter under properties as follows, type as wsdl, URL, login credentials and pasting the content of the wsdl xml contract file in "web service function or SOAP" field, then when I click simulate, I get the below error: </definitions>]. The error message is [Unable to cast object of type 'System.Net.HttpWebRequest' to type 'ManageSoft.BusinessImporter.HttpWebRequestFixture.IHttpWebRequest'.]. Unable to cast object of type 'System.Net.HttpWebRequest' to type 'ManageSoft.BusinessImporter.HttpWebRequestFixture.IHttpWebRequest'. Has someone tried integrating maximo with FNMS and what did they do to fix the above error. Thank you in advance.

aansari · ‎Mar 14, 2021

Dears, In all inventory, when I look for a host based on Model, I can see 2 entries for same host. Under Inventory device type, for 1 entry it says virtual machine and for the other it is VM Host. Could someone please shed some light on this? Why the difference and what does it mean? Why am I seeing 2 entries for the same host with different device type? Also for the serial number column the values are (serial_number-global, serial_number), where serial number is some alpha numeric value. Kindly advise. Regards, Aftab Ansari

aansari · ‎Mar 09, 2021

Dears, One of my beacon OS was updated. After the update it is not able to upload NDI file to the application server. I can see all of the NDI files stuck on the beacon server under C:\ProgramData\Flexera Software\Incoming\Inventories. In logs I see the below: C:\ProgramData\Flexera Software\Compliance\Logging\InventoryBeacon 2021-03-09 12:28:16,089 [mmon.BeaconPolicyCache] [INFO ] Loading beacon policy from 'C:\ProgramData\Flexera Software\Beacon\BeaconPolicy.xml' 2021-03-09 12:28:16,089 [mmon.BeaconPolicyCache] [INFO ] Certificate configurations not found. 2021-03-09 12:28:16,089 [mmon.BeaconPolicyCache] [INFO ] Loading beacon policy from 'C:\ProgramData\Flexera Software\Beacon\BeaconPolicy.xml' 2021-03-09 12:28:16,089 [mmon.BeaconPolicyCache] [INFO ] Certificate configurations not found. When it comes to certificates I have compared this beacons certs with the beacons that are working and I don't see any difference. Please advise how I can fix the issue? Regards, Aftab Ansari

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Date Last Visited	‎Jul 24, 2021 07:16 PM

Re: Compliance Trend Report showing different data

Re: Compliance Trend Report showing different data

Savings through product use rights report - understanding Output

Compliance Trend Report showing different data

FNMS Agent upgrade using FNMS Console

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Applications used regularly by users reported as not used in FNMS

Can you run a scan on an endpoint fromSVM server cli

Maximo Integration using wsdl

2 entries for same host with different device type

Beacon not uploading NDI file to application server

Re: Compliance Trend Report showing different data

Re: Compliance Trend Report showing different data

Savings through product use rights report - understanding Output

Compliance Trend Report showing different data

FNMS Agent upgrade using FNMS Console

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS

Re: Applications used regularly by users reported as not used in FNMS