InstallShield Knowledge Base

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

Summary It is always a best practice for an installer to check for a dependent software, so that the installer can alert the end-user to install prior to the main installation. InstallShield has Project Assistant to guide you on the same. It is under...

Summary Error 9513 occurs while validating the MSIX/Appx manifest xml. Symptoms Building a release is when validating schema in [File Name ([Line number)]. Cause This build error may be caused while validating the MSIX/Appx manifest xml against the ...

Summary Error 9571 occurs while setting the Wide Tile Image for the Visual Asset. Symptoms Building a release requires to set the Wide Tile Image for the Visual Asset: ‘%1’. Cause This build error may be caused when the Wide Tile Image is missing fo...

Summary Error 9569 occurs while setting the Shared Target declaration. Symptoms Building a release requires at least one supported File type or Data format. Cause This build error may be caused by Share Target Declaration which requires to specify a...

Summary Error 9564 occurs when the module [COM Module Name] contains the COM data. Symptoms Building a release is when this COM server will not be activatable outside the Appx package. Cause This build error may be caused by a specified COM server t...

Summary Error 9565 occurs when the target executable 'Application Name' requires elevation when launching the application. Symptoms Building a release is when the Desktop Bridge does not support packaged executables that require administrator/elevat...

Summary Error 9562 occurs while building the MSIX/Appx package. Symptoms Building a release could not merge files from dependency [Dependency Package Name]. Cause This build error may be caused while merging the dependency package to building MSIX/A...