InstallShield Knowledge Base

Major upgrade leaves old entry in Add Remove Programs

Summary On Major Upgrade : When installing newer version on old version installed machine, After upgrade the old entries are not removed from control panel. Symptoms During a major upgrade installation, User will see 2 control panel entries Cause...

varul Revenera Moderator Mar 01, 2023

InstallShield 2018 InstallShield 2019 InstallShield 2020 R3 InstallShield 2021

Installer Does Not Wait For Child Process To Finish

SummaryDescribe using the /clone_wait switch in InstallShield 2015 SP2 and InstallShield 2016 SP1 and later.SymptomsA Setup.exe launcher created by a Basic MSI or InstallScript MSI project waited for the Setup.exe process to complete before return co...

by phong Level 4 Feb 01, 2023

Defect Report InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional InstallShield 2018

InstallShield Triage and Preliminary Troubleshooting

Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...

tony_flexera Revenera Community Admin Oct 26, 2022

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Use PowerShell to Create a Project and Add a PowerShell Custom Action Using the InstallShield Automation Interface

Summary The following PowerShell script is an example of how to use InstallShield's Automation Interface to create a project .ism file and then add a PowerShell custom action. Resolution # Purpose of this PowerShell script: Create a project .ism fil...

varul Revenera Moderator Aug 02, 2022

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InstallShield 2021 R1

Authoring a Silent Installation

SummaryA silent installation runs on its own, without any end-user interaction. This article steps through how to author a silent installation for InstallScript and InstallScript MSI projectsSynopsisA silent installation runs on its own, without any ...

by acurry Flexera Alumni Apr 05, 2022

How To InstallShield 2015 Premier InstallShield 2015 Professional InstallShield 2016 Premier InstallShield 2016 Professional InstallShield 2018 InstallShield Legacy Versions

Debugging an Installscript Installation on Any Computer

Debugging an Installscript Installation on Any Computer Summary In order to find bugs that are occurring only with certain hardware or software configurations, you may need to debug your installation on a system other than your development machine. ...

varul Revenera Moderator Mar 17, 2022

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Memory Access Violation When Building a Project Which Contains a Large Number of Files

SummaryInstallShield crashes with memory violation Exception ACCESS_VIOLATION (0xc0000005) when building a project which includes a large number of files.SymptomsInstallShield crashes at built-time when building an InstallScript project with a large ...

hereComesThePizza Level 2 Flexeran Jan 27, 2022

Defect Report InstallShield 2018 InstallShield 2018 Express

Launching Powershell Script from Supportdir using installscript Customaction

Launching Powershell Script from Supportdir using installscript Customaction Summary Example on running powershell script from Supportdir using installscript LaunchAppAndWait Synopsis This article will show you different ways you can run your Powe...

varul Revenera Moderator Jan 04, 2022

InstallShield 2018 InstallShield 2019 InstallShield 2020 InstallShield 2020 R2 InstallShield 2021

CVE-2021-44228: Log4j vulnerability impact on InstallShield

Summary: A vulnerability identified as CVE-2021-44228 has been reported in the Apache Log4j library. This vulnerability may allow for remote code execution in susceptible products. Applies To: InstallShield 2016 SP2 InstallShield 2018, SP1/SP2 Descr...

cvirata Revenera Community Admin Dec 15, 2021

InstallShield 2016 InstallShield 2018 security

The .NET 4.7.2 Redistributable Fails to Download and Fails to Install when the Download from the Web Option Is Selected

The .NET 4.7.2 Redistributable Fails to Download and Fails to Install when the Download from the Web Option Is Selected Summary The .NET 4.7.2 redistributable fails to download and fails to install when the Download from the Web option is sele...

varul Revenera Moderator Nov 08, 2021

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InstallScript and PowerShell: Set Folder Permissions So Only an Administrator Can Access a Specific Folder

Description: This article will discuss folder permissions. This article will discuss how to set folder permissions so only an Administrator can access a specific folder. All other users will be denied access. Solution:This can be done by using the f...

vjayaraman Revenera Sep 16, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 R3

SDFeatureDialog not showing size(only with required feature)

Description:This article will discuss about SDFeatureDialog not showing size(only with required feature) Replication Step: 1. Create Installscript MSI project.2. Create Features like aaa,bbb,ccc and also add component then add files.3. Create Featur...

vjayaraman Revenera Aug 04, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 R2 SDFeatureDialog SdFeatureTree

How To Configure a PowerShell Custom Action that Grants Permissions to Administrators and No Other Users

Summary: This article discusses how to configure a PowerShell custom action that grants permissions to Administrators and no other users. Solution: 1. Configure a PowerShell custom action that calls the following PowerShell cmdlet: Invoke-Expressio...

Revenera_Ian Revenera Moderator Jun 11, 2021

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Create a 64-bit Windows Registry Entry via an InstallScript Custom Action

Summary Create a 64-bit Windows Registry Entry via an InstallScript Custom Action Cause When creating a Windows Registry entry using an InstallScript custom action, by default, the custom action will create the entry under WOW6432Node, which is a 32...

varul Revenera Moderator May 28, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 InstallShield 2020 R2

Deleting a 64 bit Windows Registry Entry via an InstallScript Custom Action

Summary Delete a 64 bit created registry using installscript Customaction Cause When user try to delete a registry using installscript Custom action by default it will check under WOW6432 location and it will fail to delete the registry Resoluti...

varul Revenera Moderator May 25, 2021

InstallShield 2018 InstallShield 2019 InstallShield 2020 R3

InstallShield Knowledge Base