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Question: Can the tool scan the server connections from on-premise to servers in the cloud? Such as Oracle cloud, Azure, IBM Answer: The platform can discover connections from devices in the cloud if these devices are ICMP reachable from the RN150 ...
Question:What permissions do I need to configure to use a local administrator account? My organization will not allow using domain admin accounts.Answer:Please see the below link to a Microsoft UAC article that will detail permissions required for u...
Question:I’m getting an NSTATUS error 0x800706BA when testing my Windows credential. Could you tell me what this error is indicating?Answer:Error code 0x800706BA indicates that the remote procedure call (RPC) server is unavailable. This error can oc...
Question:I’m getting an NSTATUS error when testing my Windows credential. Could you tell me what this error is indicating?Answer:When receiving NTSTATUS errors, the error is being reported directly from the Windows device. The platform can only prov...
Question:What is the difference in SNMP collection versus SSH collection for Linux devices?Answer:For inventory, SNMP collection will not be able to provide OS details (name, version, distribution, etc), and the data around CPUs is very limited. For...
Question: I would like to understand more on how cloudscape works out and orders locations - I have at least 6 physical datacentres ive scanned - The subnets are all over the place not matching the locations. Do I really need to go through all the s...
Question: Are we able to purge the scan data? I didn't realize all the subnets were being added from the routers and ticked them. I now have a lot of out of scope data I would like to get rid of. Answer: Subnets can be deselected from the scan how...
New to Foundation/Cloudscape? We're here to help! Below are recommended resources and a high-level overview of assessment steps. Training The Flexera Learning Center includes a Foundation/CloudScape learning path with a course on each assessment. ...
Question: What can I expect as possible RSGs (RISC Service Groups) generated during the "Build App Stacks" process? Answer: RSG Groups (RISC Service Groups) - servers in these groups match an existing profile for the particular application group ...
Question: Is there a way to generate a summary of servers and its respective "validation" statuses? Answer: The platform provides an 'Asset Error' feature in the Consume Intelligence drop down menu that will summarize instances of devices that...
Question: Can we manually add devices into the reporting? Answer: The platform does not support manually adding devices. Devices must be discovered by the RN150 through the Discovery process.
Question: What Windows credential formats does the appliance support? Answer: The platform supports the following Windows credential formats: Domain: abc.com Username: testuser Password: password123 Down-Level Logon Name Domain: <empty> Username...
Question: We see some of the machines are showing both RSCORE (rehost, replatform) what is reason for that? Answer: This indicates that the device met both of the Criteria (laid out in the Glossary) needed for these tags, this is not necessaril...
Question: We see some servers do not have an RSCORE? Answer: In order for a device to receive an Rscore, it must meet the exact criteria laid out in the Glossary. Also, it must have been licensed at some point and Calculate Cloud Cost in the Iaa...
Question: Can you explain how to manually move hosts from one app stack to another for grouping purposes? Answer: You can move devices into application stacks in the 'Assets' section of the portal, as well as when viewing the 'View individual Ap...
Question: How do i make a user have read/write access? Answer: You can promote a user to read/write access by logging into the portal, select the setup tab (3 dashes in right side of orange banner), select 'User Access', select the arrow next to...
Question: We have detected activity related to wmiexec.py Target Execution (event classification: targeted lateral movement) on your host. What does the discovery process do on a Windows server? Why does it appear to be performing or using a common ...
Question: Is it possible to search for a particular binary being installed on a Linux servers throughout a given scope, that means thousands of servers. The case is, that I need to find out a list of servers, that have a particular binary installed....
Question: Can you explain more on the "Last Scanned" and "Date" columns in the Asset report? Answer: The "Last Scanned" field represents the last time we scanned that subnet; however, an inventory upload needs to occur before the user will see t...
Question: Does the platform support SSO? Answer: Currently the platform does not support SSO.
