Foundation/CloudScape Knowledge Base

CloudScape - Link to Training/Troubleshooting Videos

Users can find the below training/troubleshooting videos in our YouTube channel: (Link Below) How to Create an Assessment in CloudScapeHow to Setup the Flex Deploy ApplianceHow to Deploy the Flex Deploy Appliance to vCenterHow to Deploy the RN150 ...

RCharette Level 9 Flexeran Jun 27, 2022

CloudScape Foundation

Stuck in a loop when setting Multi Factor Authenication preferences.

Question: I am stuck in a loop when setting my Multi Factor Authentication (MFA) preferences. How can I resolve the issue? Answer: When experiencing issues when setting Multi Factor Authentication (MFA) preferences, please use the steps below. 1)Log...

mjamison Level 6 Flexeran Aug 09, 2021

CloudScape Foundation How To MFA Multi Factor Authentication Registration

NOC Servers

Question: What are the NOC servers used for? Answer: Orchestration.riscnetworks.com ( 34.192.184.110, 34.192.195.90 ); This NOC will be used for command/control, authenticating users are entitled to access the assessment, and overall health monit...

mjamison Level 6 Flexeran Aug 04, 2021

CloudScape Deployment Foundation Installation & Configuration

Cloudscape Best Practice: Export performance data into CSV

Question: Is there a way that we can export the entire performance data collected into a CSV? Answer: The Economics Report will provide an overview of all devices rather than exporting metrics from each device found in the Device Detail...

by enicaodhagain Flexera Alumni Jun 25, 2021

CloudScape Foundation

Best Practice: Cloudscape Case Submission Format!

Question: What information does support require before submitting a case: Answer: Can you please provide the following information using this support format: Assessment Name: Subscription Code:Detailed issue (Please elaborate on the issue your...

by enicaodhagain Flexera Alumni Jun 22, 2021

CloudScape Foundation How To

Private Cloud Resource Requirements Report

This article will underline steps to run Private Cloud Resource Requirements Report; used to highlight the average utilization for traffic matrix of an instance. Please follow the following steps to replicate the report: 1. Click on Add intelligence...