Suggested Actions

Suggest an improvement

Submit a request for new functionality or enhancement to an existing feature that would make the product behave more efficiently or extend its capability.

For Example:

  • I would like to see products differently.

  • I would like to see the product do something new.

  • I have an idea for how the product could be improved.

Open a support case

Create a new support case to get help with a problem you may be experiencing. This if the product behaves in a way in contravention to the documentation or displays an error visibly or in any log files or debug.

For Example:

  • I cannot get the product to work the way i want.

  • I donot understand something about the product.

  • I believe I have discovered a problem with the product.

This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Foundation/CloudScape Knowledge Base

Foundation/CloudScape Knowledge Base

Discovery Scan Time

0 0 181
Question: How long will it take for a Discovery scan to complete? Answer: A Discovery scan take anywhere from a couple of minutes, to a couple of days, or longer in some cases to complete. Completion time will be dependent on the number of subnets, ...
by Flexera mjamison Flexera Jan 14, 2021
CloudScape Foundation HealthCheck How To

Discovery Process

0 0 144
Question: How does the device Discovery process work? Answer: During the Discovery process, the RN150 virtual machine will use ICMP to verify a device is responsive. Once a reply is received, it will then check if WMI, SSH or SNMP ports are open. De...
by Flexera mjamison Flexera Jan 14, 2021
CloudScape Foundation HealthCheck How To

How to find stack membership help!

0 0 72
This article highlights how to find stack membership help. You can view the stack membership documentation by selecting the "?" icon at the top right of the screen. A pop-up window will display the documentation as you hover your mouse cursor over e...
by Flexera enicaodhagain Flexera Jan 14, 2021
CloudScape

MAC address duplication inhibiting inventory

0 0 62
Question: Our platform currently uses MAC addresses as a unique identifier for systems discovered in the environment. Answer: The system having the IP address 10.151.32.66 has, through MAC address inspection, already been discovered and inventoried...
by Flexera enicaodhagain Flexera Jan 11, 2021
CloudScape