Mar 03, 2021
09:00 AM
Hello- a rescan cannot be started if the appliance is in a "complete" state. Please open a technical support case and the support team can help update the state of the RN150 to allow additional rescans.
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Jan 19, 2021
10:19 AM
Hi @fhqureshi ,
That is correct, this message will appear on the FlexDeploy main dashboard until connectivity data is collected. Once you have completed the first discovery scan the Assets page will be populated. Next successfully discovered devices will need to be licensed for connectivity data to be collected.
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Jan 12, 2021
11:40 AM
Hi @atiensivu
To access Ideas, please ensure you are logged in to the Community. More information is available here: https://community.flexera.com/t5/Flexera-Ideas/ct-p/Ideas-page
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Sep 30, 2020
01:25 PM
1 Kudo
Hi Ankit,
Currently only one RN150 appliance can be associated with an assessment so each additional RN150 deployed would require a separate assessment.
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Sep 11, 2020
09:29 AM
Instructions for Applying Burst Licenses on Your Assessment:
After completing the Discovery Scans, and confirming the devices you'd like to licensed for Performance Collection, below are the steps to apply 30 day Burst licenses:
On the Collect Data > Licensing page select the green “Start 30 Day Burst” button to enable Burst licenses included in your subscription.
Prior to selecting "Start 30 Day Burst" the Available License Count will only include Continuous Collection Licenses
Note: Starting the Burst will start the 30-day timer for the entire Burst, not just the number of licenses applied
Select the check-box for the devices you’d like to license
You can use the columns in the center table to filter to a subset of Discovered devices in-scope for licensing. After filtering your list select the green “license all filtered devices” at the top of page.
Note: If you are licensing only discovered "servers", use the filter for the Device Type column and filter for “server”. This will filter the list down to Windows Servers, Virtual-Windows Server, Generic Servers, and Virtual-Generic servers. These device types represent servers (virtual or physical) that are accessible.
Non-server Device Types are NOT accessible via the OS, netstat (dependency information) as well as OS level performance information will NOT be collected if these devices are licensed.
After licenses are applied Performance Collection will begin, next:
Review the Collect Data > Summary of Collection page 24-48 hours after devices have been licensed
If there are performance collection issues (red X’s), reference the Collection Validation steps in the Discovery Troubleshooting documentation
For advanced troubleshooting support, please open a ticket with the Technical Support team.
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Feb 19, 2020
01:15 PM
4 Kudos
New to Foundation/Cloudscape?
We're here to help! Below are recommended resources and a high-level overview of assessment steps.
Available Training:
The Flexera Learning Center includes a Foundation/Cloudscape learning path with a course on each assessment step listed below. We highly recommend completing the Cloudscape Learning Path before beginning your first assessment: https://learn.flexera.com/series/cloudscape/getting-started-with-cloudscape
High-level Cloudscape Assessment Process and Helpful Documentation Links
RN150 virtual appliance deployment (and FlexDeploy appliance deployment if required)
PreDeployment Checklist
Quick Start Guide
FlexDeploy Getting Started Guide
Discovery Scans for Initial Asset Inventory
Understanding the Asset Report
Assets & Asset Errors Details
Discovery Troubleshooting
Glossary- Device Types Definitions
Apply Licensing for Performance Collection
If using Burst licenses see Community article: Best Practices for Burst Licenses
Review Performance Collection
24-48 hours after applying Licenses, review potential collection errors in Collect Data > Summary of Collection page in assessment
Application Stack rationalization and confirmation
After licensing in-scope devices, run "Build App Stacks"
Building Application Stacks
Add relevant application stack tags
Begin leveraging available reports and platform pages
Reports/Pages
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Feb 19, 2020
10:46 AM
Question:
What can I expect as possible RSGs (RISC Service Groups) generated during the "Build App Stacks" process?
Answer:
RSG Groups (RISC Service Groups) - servers in these groups match an existing profile for the particular application group they are placed.
The list of all of the Infrastructure Service Groups currently created is available in the "Group Definitions" section of the Documentation Glossary: https://documentation.riscnetworks.com/using-the-platform/glossary/#Glossary-GroupDefinitions
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Feb 19, 2020
10:39 AM
The attachment includes cost assumptions for the Total Cost of Ownership feature in CloudScape.
Additional details on how costs are calculated is available in the product documentation: Total Cost of Ownership
Have questions or comments about the assumptions? Let us know and leave a comment below!
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Jan 17, 2020
09:25 AM
How to use the Database Collection Module:
Database collection module documentation reviews credential information needed to enable the collection
The database module collects information about the connectivity of each schema within your database host, and integrates client connections into our overall connectivity architecture. Assessments with the Database Module active are able to map server dependency to the schema level so an organization can understand what particular data sets an application may be dependent on
Additional Reports and Features Will Be Added to the Assessment:
The Database Summary report will be included under ‘Add Intelligence > Available Reports’ section of the assessment.
On the ‘DBs by Connectivity table’ in the report you can select the linked server names to populate the below table with the connectivity details, or ‘Export All Connections’
Note, in the Database Summary report, databases with credentials will have duplicate entries for Oracle if that database has several SIDs
On the ‘Consume Intelligence > Assets’ page you can select the ‘Schema Dependency tag’ for all schema dependencies collected
Also on the Assets page, a device will have the device type ‘Database Instance’ only if the host device(s) are not in inventory (as determined by the host device having the same IP as the inventoried database). Devices with functioning OS or VMware reporting will show up as their standard device type, such as Virtual- Windows Server, Windows Server, etc.
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Jan 17, 2020
09:25 AM
1 Kudo
When to use this process:
If more devices have been discovered for an Assessment than need to be licensed, you can use the the columns on the Collect Data > Licensing page to filter the list. If the available columns cannot be used to create your target list, please use the below steps.
How to Create a Temporary Application Stack for Licensing:
The below steps will allow you to use the "Stack Names" column on the Collect Data > Licensing page to filter to your target list of devices to more quickly license for Performance Collection.
Download the full asset report from the Consume Intelligence > Assets page, you will need column L asset_id
asset_id is the unique identifier applied to all Discovered devices in the assessment
Follow the instructions to format a Stack Membership .csv file, as described on Add Intelligence > Stack Membership page.
Note: the only required columns are assest_id and new_stack
Tip: we find many users already have a file indicating which devices need to be licensed by IP address. Use vlookup to match the IPs from your existing excel file indicating devices that need to be licensed with their assigned asset_id
Update the Stack Membership .csv file so that all devices that should be licensed are in an application stack, such as stack name "To License"
Navigate to the Collect Data > Licensing page
Select the green Start Burst button. This will start the 30 day timer on all Burst licenses purchased
Filter to the Stack Name you created
Select the green License All Filtered Devices button
Note, you can also deselect devices after they are licensed to stop performance collection; however, the 30 day timer will continue.
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Activity Feed
- Posted Re: Can't start rescan on rn150 on Foundation/CloudScape Forum. Mar 03, 2021 09:00 AM
- Posted Re: Assessment is not loading on Foundation/CloudScape Forum. Jan 19, 2021 10:19 AM
- Posted Re: Repost from e-mail - NetApp stale NFS 'df' failures on Foundation/CloudScape Forum. Jan 12, 2021 11:40 AM
- Kudoed Re: Have an idea for changing Foundation/CloudScape? The product team wants to hear it for Ankita_hcl. Nov 09, 2020 01:47 PM
- Kudoed Re: Have an idea for changing Foundation/CloudScape? The product team wants to hear it for daj130330. Nov 09, 2020 01:47 PM
- Kudoed Re: Have an idea for changing Foundation/CloudScape? The product team wants to hear it for atiensivu. Nov 09, 2020 01:47 PM
- Kudoed [Update: Please Use Ideas Portal Beginning December 2020] Have an idea for changing Foundation/CloudScape? The product team wants to hear it for KPBussey. Oct 05, 2020 03:38 PM
- Got a Kudo for Re: Can we deploy more than one RN150 pointing to one FDP. Oct 01, 2020 10:22 AM
- Posted Re: Can we deploy more than one RN150 pointing to one FDP on Foundation/CloudScape Forum. Sep 30, 2020 01:25 PM
- Posted Best Practices for Using Burst Licenses on Foundation/CloudScape Knowledge Base. Sep 11, 2020 09:29 AM
- Kudoed Cloudscape RN150-Windows Validation cmd.exe failure for darrenshawcap. Apr 30, 2020 10:18 AM
- Kudoed Re: Cloudscape RN150-Windows Validation cmd.exe failure for darrenshawcap. Apr 30, 2020 10:18 AM
- Kudoed 5 Ways to Leverage Customer Success for wmaggio1. Mar 02, 2020 03:31 PM
- Posted 8 Resources To Get Started with Foundation/Cloudscape on Foundation/CloudScape Knowledge Base. Feb 19, 2020 01:15 PM
- Posted RISC Service Groups on Foundation/CloudScape Knowledge Base. Feb 19, 2020 10:46 AM
- Posted Cost Assumptions for Total Cost of Ownership Feature on Foundation/CloudScape Knowledge Base. Feb 19, 2020 10:39 AM
- Posted Using the Database Collection Module on Foundation/CloudScape Knowledge Base. Jan 17, 2020 09:25 AM
- Posted Tip for Licensing a Portion of Discovered Devices on Foundation/CloudScape Knowledge Base. Jan 17, 2020 09:25 AM
- Tagged Using the Database Collection Module on Foundation/CloudScape Knowledge Base. Jan 03, 2020 03:44 PM