Instructions for Applying Burst Licenses on Your Assessment: After completing the Discovery Scans, and confirming the devices you'd like to licensed for Performance Collection, below are the steps to apply 30 day Burst licenses: On the Collect Data > Licensing  page select the green “Start 30 Day Burst” button to enable Burst licenses included in your subscription.  Prior to selecting "Start 30 Day Burst" the Available License Count will only include Continuous Collection Licenses Note: Starting the Burst will start the 30-day timer for the entire Burst, not just the number of licenses applied  Select the check-box for the devices you’d like to license You can use the columns in the center table to filter to a subset of Discovered devices in-scope for licensing.  After filtering your list select the green “license all filtered devices” at the top of page. Note: If you are licensing only discovered "servers", use the filter for the Device Type column and filter for “server”.  This will filter the list down to Windows Servers, Virtual-Windows Server, Generic Servers, and Virtual-Generic servers. These device types represent servers (virtual or physical) that are accessible.                          Non-server Device Types are NOT accessible via the OS, netstat (dependency information) as well as OS level performance information will NOT be collected if these devices are licensed. After licenses are applied Performance Collection will begin, next: Review the Collect Data > Summary of Collection page 24-48 hours after devices have been licensed If there are performance collection issues (red X’s), reference the   Collection Validation steps in the Discovery Troubleshooting documentation For advanced troubleshooting support, please open a ticket with the Technical Support team. ... View more

New to Foundation/Cloudscape?   We're here to help!  Below are recommended resources and a high-level overview of assessment steps. Available Training: The Flexera Learning Center includes a Foundation/Cloudscape learning path with a course on each assessment step listed below.  We highly recommend completing the Cloudscape Learning Path before beginning your first assessment: https://learn.flexera.com/series/cloudscape/getting-started-with-cloudscape High-level Cloudscape Assessment Process and Helpful Documentation Links   RN150 virtual appliance deployment (and FlexDeploy appliance deployment if required) PreDeployment Checklist Quick Start Guide FlexDeploy Getting Started Guide Discovery Scans for Initial Asset Inventory Understanding the Asset Report Assets & Asset Errors Details Discovery Troubleshooting Glossary- Device Types Definitions Apply Licensing for Performance Collection If using Burst licenses see Community article: Best Practices for Burst Licenses Review Performance Collection 24-48 hours after applying Licenses, review potential collection errors in Collect Data > Summary of Collection page in assessment Application Stack rationalization and confirmation After licensing in-scope devices, run "Build App Stacks" Building Application Stacks Add relevant application stack tags Begin leveraging available reports and platform pages Reports/Pages ... View more

Question:  What can I expect as possible RSGs (RISC Service Groups) generated during the "Build App Stacks" process? Answer: RSG Groups (RISC Service Groups)  - servers in these groups match an existing profile for the particular application group they are placed.   The list of all of the Infrastructure Service Groups currently created is available in the "Group Definitions" section of the Documentation Glossary: https://documentation.riscnetworks.com/using-the-platform/glossary/#Glossary-GroupDefinitions ... View more

The attachment includes cost assumptions for the Total Cost of Ownership feature in CloudScape.  Additional details on how costs are calculated is available in the product documentation: Total Cost of Ownership   Have questions or comments about the assumptions?  Let us know and leave a comment below! ... View more

How to use the Database Collection Module: Database   collection   module   documentation reviews credential information needed to enable the collection The database module collects information about the connectivity of each schema within your database host, and integrates client connections into our overall connectivity architecture.  Assessments with the Database Module active are able to map server dependency to the schema level so an organization can understand what particular data sets an application may be dependent on   Additional Reports and Features Will Be Added to the Assessment: The   Database   Summary report will be included under ‘Add Intelligence > Available Reports’ section of the assessment. On the ‘DBs by Connectivity table’ in the report you can select the linked server names to populate the below table with the connectivity details, or ‘Export All Connections’ Note, in the   Database   Summary report,   databases with credentials will have duplicate entries for Oracle if that   database   has several SIDs On the ‘Consume Intelligence > Assets’ page you can select the ‘Schema Dependency tag’ for all schema dependencies collected  Also on the Assets page, a device will have the device type ‘Database   Instance’ only if the host device(s) are not in inventory (as determined by the host device having the same IP as the inventoried   database). Devices with functioning OS or VMware reporting will show up as their standard device type, such as Virtual- Windows Server, Windows Server, etc.  ... View more

When to use this process: If more devices have been discovered for an Assessment than need to be licensed, you can use the the columns on the Collect Data > Licensing page to filter the list.  If the available columns cannot be used to create your target list, please use the below steps. How to Create a Temporary Application Stack for Licensing: The below steps will allow you to use the "Stack Names" column on the Collect Data > Licensing page to filter to your target list of devices to more quickly license for Performance Collection. Download the full asset report from the   Consume Intelligence > Assets   page, you will need column L asset_id asset_id is the unique identifier applied to all Discovered devices in the assessment Follow the instructions to format a   Stack Membership   .csv file, as described on   Add Intelligence > Stack Membership page.   Note: the only required columns are assest_id and new_stack Tip: we find many users already have a file indicating which devices need to be licensed by IP address.  Use vlookup to match the IPs from your existing excel file indicating devices that need to be licensed with their assigned asset_id Update the Stack Membership .csv file so that all devices that should be licensed are in an application stack, such as stack name "To License" Navigate to the   Collect Data > Licensing  page Select the green Start Burst button.  This will start the 30 day timer on all Burst licenses purchased Filter to the Stack Name you created Select the green License All Filtered Devices button Note, you can also deselect devices after they are licensed to stop performance collection; however, the 30 day timer will continue. ... View more