Question:Why do 2016 and 2019 Windows servers get an RSCORE? Answer:This is done to identify devices that can be lift and shifted to the cloud. In regards to why devices with Postgre or Mysql in the runpath get a Replatorm RSCORE, this is because th...
Question:Is there a limit to the number of subnets we can add in the virtual appliance? Answer:There is also no limit to the number of subnets you can load into the RN150 for scanning. The platform will scan no more than 4 Class B subnets at a time ...
Question:What are the bandwidth requirements to run cloudscape? How will this impact our network? Answer:For Discovery and Inventory phase specifically, the best practice is to start with a smaller subnet range and expand the scope with iterative sc...
Question:I clicked end assessment and now I cannot request a rescan. How do I restart the scan? Answer:Please note that selecting End Assessment will cause RN150 appliance to stop collection and no further scans can be selected. Typically, the user ...
Question:Does Cloudscape support SSO? Answer:Currently the Cloudscape platform does not support SSO.
Question:We added database credentials, but the database summary report did not appear automatically. Answer:The platform requires devices to be licensed for visibility into performance, traffic, and Database information. Once devices have been lice...
Question:Can we confirm that with DB collection we will not collect database files? Answer:The platform will not collect database files. The platform collects metadata (database hostname, table name, size of tables, number of connections, etc); the ...
Question: Can the tool scan the server connections from on-premise to servers in the cloud? Such as Oracle cloud, Azure, IBM Answer: The platform can discover connections from devices in the cloud if these devices are ICMP reachable from the RN150 ...
Question:What permissions do I need to configure to use a local administrator account? My organization will not allow using domain admin accounts.Answer:Please see the below link to a Microsoft UAC article that will detail permissions required for u...
Question:I’m getting an NSTATUS error 0x800706BA when testing my Windows credential. Could you tell me what this error is indicating?Answer:Error code 0x800706BA indicates that the remote procedure call (RPC) server is unavailable. This error can oc...
Question:I’m getting an NSTATUS error when testing my Windows credential. Could you tell me what this error is indicating?Answer:When receiving NTSTATUS errors, the error is being reported directly from the Windows device. The platform can only prov...
Question:What is the difference in SNMP collection versus SSH collection for Linux devices?Answer:For inventory, SNMP collection will not be able to provide OS details (name, version, distribution, etc), and the data around CPUs is very limited. For...
Question: I would like to understand more on how cloudscape works out and orders locations - I have at least 6 physical datacentres ive scanned - The subnets are all over the place not matching the locations. Do I really need to go through all the s...
Question: Are we able to purge the scan data? I didn't realize all the subnets were being added from the routers and ticked them. I now have a lot of out of scope data I would like to get rid of. Answer: Subnets can be deselected from the scan how...
New to Foundation/Cloudscape? We're here to help! Below are recommended resources and a high-level overview of assessment steps. Available Training: The Flexera Learning Center includes a Foundation/Cloudscape learning path with a course on each a...
Question: What can I expect as possible RSGs (RISC Service Groups) generated during the "Build App Stacks" process? Answer: RSG Groups (RISC Service Groups) - servers in these groups match an existing profile for the particular application group ...
The attachment includes cost assumptions for the Total Cost of Ownership feature in CloudScape. Additional details on how costs are calculated is available in the product documentation: Total Cost of Ownership Have questions or comments about the...
Question: What Linux versions does the platform support? Answer: Linux devices that are not supported for SSH collection (supported Linux versions below) will need to be discovered using SNMP. RHEL/Oracle/CentOS 5.x, 6.x, 7.xUbuntu 12.04, 14.04,...
Question: Is there a way to generate a summary of servers and its respective "validation" statuses? Answer: The platform provides an 'Asset Error' feature in the Consume Intelligence drop down menu that will summarize instances of devices that...
Question: Can we manually add devices into the reporting? Answer: The platform does not support manually adding devices. Devices must be discovered by the RN150 through the Discovery process.
