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FlexNet Operations Reporter 4.3 - Known Issues

FlexNet Operations Reporter 4.3 - Known Issues


This article provides a running list of currently known issues with Reporter 4.3 which is scheduled to be available in the FlexNet Operations environment on the following dates:

UAT: April 9, 2024

Production: May 12, 2024 

Feature Use Cases

Please review the list of known UAT Reporter 4.3 issues below. We will update this article as issues are resolved or added.

Issue 1: Send From email errors [Resolved]

When scheduling an emailed report from Reporter in UAT, populating the "Send From" field shows an error.  Workaround applied to resolve issue sending emails from Reporter.  Long term approach being assessed.

Issue 2: Scheduled report history missing some scheduled instances [Resolved]

When reviewing scheduled report history in UAT, most scheduled instances were migrated but some were not.   The few that were identified were resolved with an update to UAT Reporter.

Issue 3: Missing Subscribed Alerts [Resolved]

UAT Reporter is missing subscribed alerts for data refresh completion.  Alert for data refresh completion is enabled in UAT for configured tenants.  Contact support if you need it configured in your tenant.

Issue 4: Recent Documents not working [Resolved]

The "Recent Documents" section in UAT does not seem to display recently reviewed documents.   Refreshing and saving document will address display in the "Recent Documents" section.  

Issue 5: Performance

Reporter 4.3 has slow performance in UAT which is under investigation.

Issue 6: Missing Folders/Reports

Some users are missing folders or reports in production which is caused by an incorrect permission set up with the migration.  If you encounter this issue, please enter a support case so we can address.  

Issue 7: Scheduled Reports 

The migration of scheduled reports is taking time to process so many are still running from Reporter 4.2 until they have been moved over.    You should still be receiving your scheduled reports but history may be delayed until those scheduled instances are fully migrated to Reporter 4.3.

Issue 8: BI Inbox 

The BI Inbox option is currently not accessible.  

More Information

For more information about the Reporter functionality, please see the Reporter User Guide (ALM or  LLM).

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Last update:
‎May 21, 2024 01:36 PM
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