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FAQs: Reporter Upgrade to 4.3

FAQs: Reporter Upgrade to 4.3

We've prepared this article to help you navigate the Reporter upgrade to 4.3.

Why is Reporter being upgraded?
The Reporter upgrade is required to maintain compatibility with the updated hosting infrastructure for FlexNet Operations. 

Will there be changes to the functionality?
Reporter 4.3 features several user interface and navigation changes. There is no change to the supported Reporter functionality as it relates to FlexNet Operations.

For a list of changes affecting core functionality, please see the FlexNet Operations Reporter 4.3 - Overview  knowledge article. We will publish the updated FlexNet Operations Reporter User Guide on when it is complete.

How does the upgrade affect existing scheduled reports?
There is no expected impact to data, existing reports, or their scheduled instances. Anything in place will be carried over from the previous version and will run as expected.

Any reports created, scheduled, or modified during the following blackout period will not be reflected in the new Reporter version. UAT (April 1, 2024 - April 9, 2024) and Production (May 1, 2024 - May 12, 2024).

What steps (if any) do users need to take?

After the Reporter upgrade in UAT on April 9, 2024, we strongly recommend users familiarize themselves with the new Reporter user interface and verify their reports. If any issues are observed, please contact Revenera Technical Support immediately to allow time to diagnose and resolve the issue before the planned Production upgrade on May 12, 2024.

What resources are available to learn the new Reporter?

To assist with enablement, please refer to the the FlexNet Operations Reporter 4.3 - Overview  knowledge article. We will provide the updated FlexNet Operations Reporter User Guide when it is complete.

Who can I contact if I need assistance with the new Reporter?
If you have any questions or encounter any issues with the new Reporter, please reach out to the Revenera Technical Support for assistance.

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Last update:
‎Mar 21, 2024 05:31 PM
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