Summary If directories with the same path names (excluding the drive letter) exist on multiple drives, inventory gathered by the agent will only include details of files included in the directory from one of the drives. Details As an example to il...
Symptoms Attempts to detect TLS protocol details that are in use when communicating to a parent beacon through a proxy may timeout and fail. This can result in the beacon UI taking some time to open. Details When this issue occurs, logging like th...
Symptoms The “Remove local installer evidence linked to Flexera installer evidence” import writer step fails with either of the following errors: Error: The DELETE statement conflicted with the REFERENCE constraint "FK_IBMLicenseServiceProductData...
Summary The application usage component in the FlexNet inventory agent does not reliably generate and upload files containing usage metering data unless the computer is turned on (and the agent runs for) longer than the agent’s UploadPeriod preferen...
Summary Cloud license model assignments configured using the “Assign Cloud License Model” button on the “Devices” tab when viewing an application record are removed the the inventory import & license reconciliation process runs. Fix status This...
Summary The SAP Optimization / Indirect Access page in the web portal may load slowly, particularly if a large volume of indirect access data is stored. Fix status This issue has been fixed in the following FlexNet Manager Suite releases: 2022 ...
Summary Details of Windows Docker containers do not appear in the web UI, even if the agent has been configured to gather Docker container details. Details This issue occurs because the agent on Windows does not gather a key data element that is r...
Summary The “writer” phase of the inventory import process may fail with an error message like the following: 2021-10-24 19:12:29,746 [INFO ] WriteComputers - Insert new computers 2021-10-24 19:12:56,731 [INFO ] Failed to execute Writer ...
Summary On FlexNet Manager Suite systems where a large volume of unique filenames have been imported, the “WriteFileEvidence - Insert unmatched evidence” inventory writer step may fail due to the FileEvidenceFileID identity column in the FileEvidenc...
Summary On FlexNet Manager Suite systems where a large volume of unique filenames have been imported, the “WriteFileEvidence - Insert unmatched evidence” inventory writer step may fail due to the FileEvidenceID identity column in the NewFileEvidence...
Summary When importing inventory from IBM License Metric Tool (ILMT) or HCL BigFix Inventory, if a component has been configured to be exempted from requiring a license on any computer then the component will be exempted from requiring a license in ...
Summary User records that have a blank value in their “User name” field cannot be identified when viewing details on the “Consumption” tab of a user-based license record, as the only user identity-related field available in the grid on this grid is ...
Summary Discovery processes that run mgsipscan.exe on beacons may fail due to a missing a dependency on msvcr120.dll from the x86 (32 bit) Visual C++ Redistributable Package for Visual Studio 2013. Details If the Visual C++ Redistributable Package...
Symptoms Source user records imported from inventory data sources that contain a value for an email address but no value for other identifying fields (including user name, domain, SAM account name, first name, last name and employee number) are merg...
Summary ndtrack may consume all available CPU resources for an extended period on a Linux computer while processing output from the “rpm --query --all --queryformat […]” command that is used to gather information about installed rpm packages. Detai...
Summary When applying agent policy on Flexera One beacons, attempts to install packages that are part of the policy fail with logging like the following: [6/26/2022 9:43:23 PM (G, 6)] {9708} Installing “InventorySettings[Common]...](1,0,0,0)” [......
Symptoms The Oracle GLAS (previously LMS) audit evidence archive may not be available for download from the Oracle Instances page in the UI, or the contents of the archive may not reflect the latest inventory that has been gathered. A key symptom o...
Summary Inventory device records created in FlexNet Manager Suite 2020 R1 and later for computers imported from an SCCM inventory source are not deleted as expected when: Associated computer records in the SCCM database are deleted or obsoleted; AN...
Summary The dropdown list for enabling/disabling connections on the Data Imports > Inventory Data page in the web UI does not show an option to enable connections which are currently disabled. To enable a connection, keyboard navigation must be used...
Summary Inventory device fields related to cloud hosting (such as "Hosted in" and "Instance ID") may be blank or show incorrect values if the FlexNet inventory reader procedures have a custom configuration. Details This issue occurs because a key ...
