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Known Issue: Inventory is only gathered from one drive for directories with the same name on different drives (IOK-819328)

Known Issue: Inventory is only gathered from one drive for directories with the same name on different drives (IOK-819328)

Summary

If directories with the same path names (excluding the drive letter) exist on multiple drives, inventory gathered by the agent will only include details of files included in the directory from one of the drives.

Details

As an example to illustrate the effect of this issue, consider a Windows computer that has the following directories:

  • C:\Program Files
  • E:\Program Files

If the agent is configured to gather file details in inventory from both drives (for example, but configuring the agent’s IncludeDirectory preference with the value “\”), the file details will only be gathered from one of these directories.

Affected versions

This issue affects FlexNet inventory agent versions 17.2 (2021 R1.2) and later.

Fix status

This issue has been fixed in the following FlexNet Manager Suite release: 2022 R1.6 / Sep 2022 (Cloud)

This issue is planned to be addressed in the following future FlexNet Manager Suite release: 2022 R2 (On Premises)

Other information

Affected components: Agent, Inventory

Master issue ID: IOK-819328

Also known as: FNML-76556

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Version history
Last update:
‎Oct 04, 2022 02:36 AM
Updated by: