FlexNet Manager Suite Known Issues

Known Issue: Error may be reported from import process when a special character exists in data source name: "Error occurred while creating the log file package. Exception: Illegal characters in path." (IOJ-1818863)

Summary When an inventory connection name contains a special character, an error like the following may appear in inventory import log files: 2017-02-23 02:49:46,013 [ERROR] Error occurred while creating the log file package. Exception: Illegal cha...

Known Issue: "Agent Installed" flag on discovered device records may appear as "No" even if the agent is installed (IOJ-1805992)

Summary The Agent installed column shown on the Discovery & Inventory > Discovery > All Discovered Devices page may show the value "No" even if the FlexNet inventory agent application has been recognized as installed on a device. Fix details This i...

Known Issue: Oracle Database instances read from TNSNAMES.ORA are never deleted (IOJ-1769976)

Summary Oracle Database instance details discovered from tnsnames.ora file details are never automatically deleted, even if the instance details are subsequently removed from the original tnsnames.ora file in which they appeared. Fix status This...

Known Issue: Usage of 64-bit applications and applications with a non-unique install path may not be tracked when agent UseAddRemove preference is "true" (IOJ-1664037)

Summary The following limitations apply to the usage agent when the UseAddRemove preference is set to "true": Usage may not be tracked for applications that have installation details recorded in the 64-bit Add/Remove Programs registry (under HKLM\SO...

Known Issue: Usage .mmi files may fail to import if any software names end with a digit or special character and contain a "\" after the last space (IOJ-2181551)

Summary Usage data gathered by the FlexNet inventory agent may fail to be recorded in the inventory database and reported in FlexNet Manager Suite if the application package name associated with any metered executable matches both the following cond...