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Summary An incorrect device version can appear in the Last Reported Version column of the FlexNet Inventory Agent Status page if there are multiple records for the same device. Multiple records can occur for various reasons but often originate from ...
Symptoms Misleading error events related to gathering inventory for Oracle products may appear in the "ManageSoft" event log on Windows when inventory is gathered. Details When the inventory agent runs to gather inventory on Windows devices, error...
Description Installations of applications that are linked to a license of type Custom Metric are shown in the Unlicensed Installations view. Replication Create a license of type Custom Metric, and add additional an application that is installed on...
Summary A red error bar message pops up in the web UI if the first HTTP request made by the web UI after a SAML session timeout occurs is an AJAX request (that is, not a full page refresh or load). Details When this issue occurs, logging like the ...
Summary An attempt to download an agent policy .npl file from a beacon fails with an HTTP 400 BAD REQUEST response unless a value is specified for both machinename and ipaddress query parameters in the URL used for the .npl file. Details Logging i...
Symptoms The inventory import process may fail with error details like the following appearing in logging: 2022-04-14 09:02:44,748 [INFO ] Create license allocations from ImportedSoftwareLicenseAllocations 2022-04-14 09:02:49,172 [INFO ] ...
Summary The SendSoftwareBundle step executed when reading inventory data from an IBM License Metric Tool (ILMT) / HCL BigFix Inventory SQL Server database may fail with the following error: Error: The given value of type String from the data sourc...
Summary Inventory devices of that appear on the Consumption tab of a license of type “IBM VPC” may be shown with a value of Resource Pool appearing in the Inventory device type column. When this occurs, the web UI cannot be used to exempt affected d...
Summary If an installer or file evidence recognition rule is linked multiple times to an application, a red error bad error is shown in the UI when attempting to view the Evidence tab on the application, or the Applications tab on the evidence. Det...
Summary When an inventory device hardware property that is not set through inventory is overridden through the web UI, the value of actual property field gets set rather than the overridden property field getting set. Details This behavior can hav...
Summary The inventory import process may fail at the “Get Azure VM Instances” step of the Azure readers due to version mismatches between the modules rolled up in to the Azure Az PowerShell module and dependent Microsoft assembly versions. Details ...
Summary Import may fail at the “Create new AutoSynchronized licenses” step if duplicate SKUs are present in SKU library. Details If a SKU value appears multiple times in the SKU library published by Flexera, then inventory import processes may fai...
Summary A red error bar may be displayed in the web UI when saving changes to enable IBM PVU options on the inventory settings page on a FlexNet Manager Suite installation that has been upgraded from release 2019 R2 or earlier to 2020 R1 or later. ...
Summary After enabling settings to delete obsolete inventory in the Obsolete inventory section of the Inventory tab on the System Settings page, the batch process that runs to delete the inventory may fail with a timeout if there is a large volume o...
Summary A consistency check on all installed Windows Installer packages may be performed whenever inventory is gathered on a computer running Windows 10/11 that has Adobe Acrobat DC installed. Details The InventorySettings.xml file version 66 cont...
Summary Calling the Flexera One IT Asset Management reportsExecute API after Flexera One maintenance activity has been performed may fail with a “404 NOT FOUND” status, and return the following response: { "name": "not_found", "id": "D2_UVjEI"...
Symptoms After importing data from Office 365, the import “writers” process fails with logging similar to the following: 2018-08-31 00:33:35,559 [INFO ] Failed to execute Writer 'Create license allocations from ImportedSoftwareLicenseAllocat...
Summary The “Calculating consumptions for licenses from devices with history” step in the license import process may fail after an application that is installed on an ignored device is unlinked from a license record that has an IBM-related license t...
Summary The “Calculating consumptions for licenses from devices with history” step in the license import process may fail in the following scenario: A license record with an IBM-related license type had a non-IBM application linked.The non-IBM appl...
Summary The Container Image Inventory Tool imgtrack that is shipped with FlexNet Manager Suite 2022 R1 fails when it is executed. Output from the tool shows error details like the following: imgtrack: checking ndtrack support for linuxx86_64 gzip:...
