FlexNet Manager Suite Known Issues

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FlexNet Manager Suite Known Issues

Known Issue: "Create license allocations from ImportedSoftwareLicenseAllocations" import step may fail with "Violation of UNIQUE KEY constraint 'UQ_SoftwareLicenseAllocation'" error after importing Office 365 data if a user is linked to multiple imported users (IOJ-1818616)

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Symptoms After importing data from Office 365, the import “writers” process fails with logging similar to the following: 2018-08-31 00:33:35,559 [INFO ] Failed to execute Writer 'Create license allocations from ImportedSoftwareLicenseAllocat...
by Community Manager FlexeraBot Community Manager

Known Issue: "Create license allocations from ImportedSoftwareLicenseAllocations" import step may fail with error: Violation of UNIQUE KEY constraint 'UQ_SoftwareLicenseAllocation'. Cannot insert duplicate key in object 'dbo.SoftwareLicenseAllocation_MT'. (IOK-931590)

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Symptoms The inventory import process may fail with error details like the following appearing in logging: 2022-04-14 09:02:44,748 [INFO ] Create license allocations from ImportedSoftwareLicenseAllocations 2022-04-14 09:02:49,172 [INFO ] ...
by Community Manager FlexeraBot Community Manager

Known Issue: "Calculating consumptions for licenses from devices with history" license reconcile step may fail with error after unlinking an application that is installed on an ignored device from a PVU license: "System.ArgumentNullException: Value cannot be null." (IOJ-2260523)

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Summary The “Calculating consumptions for licenses from devices with history” step in the license import process may fail after an application that is installed on an ignored device is unlinked from a license record that has an IBM-related license t...
by Community Manager FlexeraBot Community Manager

Known Issue: "Calculating consumptions for licenses from devices with history" license reconcile step may fail with error when running IBM-specific reconcile after removing non-IBM titles from a license: "System.ArgumentNullException: Value cannot be null." (IOJ-2225722)

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Summary The “Calculating consumptions for licenses from devices with history” step in the license import process may fail in the following scenario: A license record with an IBM-related license type had a non-IBM application linked. The non-IBM ...
by Community Manager FlexeraBot Community Manager

Known Issue: ARL update may fail with error if Technopedia crosswalk data is installed: DELETE statement conflicted with the REFERENCE constraint "FK_TechnopediaProductReleaseInfo_SoftwareTitleID_TS". (IOK-928098)

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Summary When an application recognition library (ARL) update is applied that attempts to delete an application that is referenced in Technopedia crosswalk data, the update may fail. Details When this issue occurs, logging similar to the following ...
by Community Manager FlexeraBot Community Manager