FlexNet Manager Forum

Solved macOS inventory: FNMS Agent vs Jamf

Hello fellow FNMS practitioners. Currently, we have FNMS agents deployed to our macOS devices. This works fine, although it's more agents to manage and end user devices are frequently off network which is a real hassle. Recently, we've implemented Da...

How to connect to beacon(s) from Flexera agent two ways via secure access and via internet

Sometimes it takes a days weeks or months when a client device (laptop) is able to send his inventory because it needs to be connected to internet and have access to a beacon.In most of the cases the user is connecting through a secure access applica...

Invalid Tenant Error after trying Inventory File

Hi guys,I'm trying to import .ndi.gz file with manually shipping from the target machine.after trying to import, there were and invalid tenant error for system inventory and oracle inventory for specific server. these files were located in the invali...

Solved MacOS Agent Automated Install

Hi, does any know of a way to automatically install the MacOS FNMS Agent with being promoted or disabling Gatekeeper? If we run the install we are asked lots of questions and it would be better if we could script this in to a answer file. Also in ord...

IBM PVU Peak Consumption - Workaround to reset in FNMS 2020 R1 On-prem

Hi all,We're running FNMS 2020 R1 and using Flex (in lieu of ILMT) for Sub-capacity reporting.One of the changes from 2019 R1 was the removal of manually resetting the Peak consumed value. I understand the reasoning behind this and also the new set r...

Reconcile takes 7 hours to complete

Good afternoonI have a customer that is kind of complaining that the reconcile in FNMS takes around 7 hours to complete.Is there any thing that we can check to improve reconcile time.Memory of Servers and Beacons are suffcient. regardsManish

Unable to remove application from license

We have 2 1099 Express applications - version 2016 and 2020. Each has it's own license however what we noticed is the 2020 application is also attached to the 2016 license. When we try to remove the application from the license and save, it gets ad...

Unable to log into FlexNet Manager Suite Cloud

Hi,Currently I am working in an environment which is using FlexNet Manager Suite Cloud for SAM as well as HAM. I am not able to log into FlexNet Manager Suite Cloud for a long time now.Last time it happened for almost a week and a password changing f...

Solved ManageSoftRET$ and mgsRET$ shared folders violates customer's security

Hello,due to customer security rules we are about to remove ManageSoftRET$ and mgsRET$ shared folders from our beacon servers as per the same recommendations found in the community [e.g. here]. But I would like to confirm few points before:mentioned ...

Can we have FNMS email support added

Hi,Can we have email integration added to FNMS so it can email when jobs fail? Should I open a ticket for an enhancement request?