About TeriStevenson

TeriStevenson · ‎Oct 14, 2021

We have the gateway on a Flexera server with FNMS but I was hoping I didn't have to set up another gateway 🙂 It's easy enough so I'll install on the App Portal or FNMS server and open firewalls. Thanks Jim!

TeriStevenson · ‎Oct 14, 2021

That's what I thought but wanted to confirm. Thanks as always!

TeriStevenson · ‎Oct 14, 2021

The web extensions are installed on the VDI but they aren't detecting the machine and what we see occur is the Citrix server shows under their name in App Portal because Reverse DNS did find it. The user then requests to install software and the install fails.

TeriStevenson · ‎Oct 13, 2021

We have a development and production server for App Portal but currently only one gateway server. We're in the process of server migrations to new hardware and OS. Is there any compatibility issues or other possible issues if we have production app portal already connected to the gateway and then connect the development app portal and development FNMS server instances? Basically one gateway to connect multiple servers?

TeriStevenson · ‎Oct 04, 2021

I think this is a great idea. Many folks look specifically for Flexera jobs and this would be of value for both users looking for a new job and companies looking for Flexera skills!

TeriStevenson · ‎Oct 01, 2021

Background: We have hardware peripherals and software in App Portal. We have limited App Portal to only allow software installs on desktops and laptops. We used an exclude collection under Site Management - Settings - WebSite that excludes all servers . Web Extension is the primary method for getting machine name, Reverse DNS is the fallback. What has happened is Citrix users are going to App Portal and requesting software. The server itself is not in imported computers but Reverse DNS finds the server name when web extensions fails. The user selects to install on the current machine. The server is in Config Manager so the server is added to the collection but we limit those collections to install only on win 10 or win 7 so the install fails with Program Rejected (wrong platform). I'm trying to find a way to disallow the user to request software on the citrix server. Any guidance is appreciated.

TeriStevenson · ‎Oct 01, 2021

Does the item you are requesting have a question template? I've seen something similiar when a question has < or > in the question or answer. IIS treats it as malicious code.

TeriStevenson · ‎Aug 09, 2021

I have a my apps exclude view for a specific set of devices in our environment where we do not want software harvested. I am seeing that even though these devices fit the My Apps Exclude view criteria the software is being harvested from them. Are there any known bugs with 2019 R1 and the view not working? I thought the global view would take precedence over any condition on the compliance item. My view is very simple: SELECT MachineName, UniqueName FROM vUserComputerMap WHERE ((MachineName LIKE '%xyz%') OR (ADSite LIKE '%xyz%'))

TeriStevenson · ‎May 24, 2021

The gateway is installed on its own server (Windows 2019). We uninstalled/reinstalled), disabled FIPS and still have the same errors. I'm not sure what's going on.. I think we'll need to log a ticket because we need to go live with FNMS on premise upgrade this week and make sure its talking to App Portal. TLS settings were checked

TeriStevenson · ‎May 18, 2021

We just upgraded to 2020 R1 on a new server and we are trying to register FNMS with the gateway. We continue to get the error Login Failed. We've tried all the username/passwords in the docs and they all produce the same error. admin/admin admin/password admin/Flexera! 11:20:01:70 AM :: Error: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms. 11:20:17:74 AM :: Error: SQL logic error or missing database no such table: Users 11:20:24:97 AM :: Error: SQL logic error or missing database no such table: Users 11:20:27:39 AM :: Error: SQL logic error or missing database no such table: Users

TeriStevenson · ‎May 04, 2021

We are upgrading FNMS to the latest version and we currently have the gateway installed on our old version. We only use FNMS and App Portal so we don't need to use the gateway. I read an old solution by Charles previously on a sql update that needs to be run on App Portal if you no longer want to use the gateway but I am unable to find it. I'm hoping someone has that old post for the solution.

TeriStevenson · ‎Apr 13, 2021

We installed AppPortal back in 2015 using just the server name and set a DNS alias for it. Edge was just implemented company wide nd when users access the site either by using the DNS alias or <servername>/esd they get the Not Secure warning in the browser. They're asking if App Portal can use the FQDN instead of them having to set an override security restriction in Edge (Microsoft Edge Browser Policy Documentation | Microsoft Docs). What changes would we need to make on the App Portal side if we chose to use the FQDN? Would it require changing any application pools or web config file?

TeriStevenson · ‎Apr 12, 2021

Thank you - we are in the process of upgrading to version 2020 FNMS and this helps. I'll pass it along to the team.

TeriStevenson · ‎Apr 02, 2021

I'm not sure if this should be in the FlexNet forum but we are wondering how other companies harvest the named user licenses like Tableau, Acrobat or others. The harvesting works fine but how are other companies putting the harvested license back to the pool? The team who manages the licenses here have to manually reconcile the user/machine the software has been harvested form and then remove that user and deallocate in FlexNet. It seems like there should be an easier way to accomplish the as it is rather labor intensive with the amount of users we have.

TeriStevenson · ‎Feb 12, 2021

Thanks Charles. I'm going to work with the SCCM team and see if they can create a collection for machines which have been replaced and/or decommissioned. Machines remain on the network for 90 days until they're removed. If I can get them to create a collection of these machines then I could use that as an exclude condition.

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Date Last Visited	‎Oct 25, 2021 09:12 PM

Re: Can Gateway server be connected to App Portal dev and prod environments?

Re: Can Gateway server be connected to App Portal dev and prod environments?

Re: Excluding collections in AppPortal

Can Gateway server be connected to App Portal dev and prod environments?

Re: [Feedback Requested] Jobs Board

Excluding collections in AppPortal

Re: unexpected error while requesting software.

My Apps exclude view

Re: Cannot connect Flexera gateway to FNMS

Cannot connect Flexera gateway to FNMS

Bypass Flexera gateway

Changing AppPortal to use FQDN instead of <servername>/esd

Re: Harvesting named user licenses and making them available for other users

Harvesting named user licenses and making them available for other users

Re: Reclamation Machine Status and Last Inventory Date

Re: Can Gateway server be connected to App Portal dev and prod environments?

Re: Can Gateway server be connected to App Portal dev and prod environments?

Re: Excluding collections in AppPortal

Can Gateway server be connected to App Portal dev and prod environments?

Re: [Feedback Requested] Jobs Board

Excluding collections in AppPortal

Re: unexpected error while requesting software.

My Apps exclude view

Re: Cannot connect Flexera gateway to FNMS

Cannot connect Flexera gateway to FNMS