Solved ARL Update
Hi, ARL update shows different dates on System Tasks and System Health Dashboard.Thoughts?  
Forum Posts
Best way to figure out if the FlexNet agent used to be installed on a machine?
Specifically talking about Windows machines, and primarily servers here. Is there a good way to see if a server used to have the FlexNet agent installed, on a machine that does not currently have it installed?
Splunk Connector
Has anyone created a connector or adapter to capture daily usage for Splunk licenses?
Questions about "CheckServerCertificate" and "CheckCertificateRevocation"
Hello Experts, I have question about setting False value to "CheckServerCertificate" and "CheckCertificateRevocation" in registry key. We have thousand of servers installed Flexera full agents, which covers cloud servers and servers in different envi...
Solved Configuring BMC Remedy Bundles
My client has entitlements for BMC Remedy ITSM and other components. ITSM contains several components which can be installed separately, this would make it a bundle from what I understand (not a suite). The PURL does not treat any of the components a...
Solved Problem with reconciliation after Flexera 2022 R1 upgrade
Hi, I wonder if someone run into the same problem after upgrade. The upgrade itself went smoothly but when we run reconciliation afterwards we got following error in the logs:Failed to execute Writer 'CreateVDIUserConnections' from file C:\ProgramDat...
Solved Windows agent, vdi.log file growing
Hi All.Have just installed "FlexNet Inventory Agent.msi" v18.00.420 on Windows, and I've noticed that the "C:\Windows\temp\ManageSoft\vdi.log" file is growing persistently, with one new log line entry every minute of :[26/04/2022 16:25:27 (S, 5)] {24...
Solved File Evidence and its path missing
Hello Experts, I have two questions about the application file evidence. 1. FNMS shows we have software from Informatic installed but we couldn't find its file evidences related to it. Anyone know how to find out all files related to it from FNMS? 2....
Solved DataWarehouse Export - Timed out on DeleteObsoleteObjects steps
Hi All, Looking for a solution here. Our weekly datawarehouse export is failing on DeleteObsoleteObjects steps. Error message in the log is execution timeout. We have increased the CommandTimedout to 12hours, and it is still not resolved. The steps f...
Solved Visio for 365 16.0 - Application Recognized
We recently came across installed commercial application by name "Visio for 365 16.0" in FNMS and corresponding evidence is "Microsoft Visio - en-us" (check screenshot, most of the devices have "Uninstall" evidence type), but we could not identify th...
