Yes. That would be right path from here. Do let us know final result from case. ... View more

Hi  can you share screenshot from beacon application for inventory system page ... View more

Hi rpm -ivh /var/tmp/Managesoftpkg.rpm  where i stand for install v stand for verify h stand for hash this is most used command line to install agent.  ... View more

yes. agent is supported in  Windows Vista, 7, 8, 10, 11 ... View more

HI, Please refer below article.   https://docs.flexera.com/FlexNetManagerSuite2022R2/EN/InvAgentChg/index.html ... View more

in JAMF, is it showing same behavior & removing old history for record.     ... View more

Please share your finding if any from jamf ... View more

Thanks.   Can you verify one device in JAMF if managed by it.  If you are finding history data there then i would suggest to raise one case with flexera for further investigation.  ... View more

Can you explain some more. after OS upgrade, Flexera is creating complete new entry or its replacing old with new.  ... View more

Just check if after OS update. Serial number of device also gets changed. That could be reason for coming as new device. ... View more

Just check if after OS update. Serial number of device also gets changed. That could be reason for coming as new device. ... View more

In that case, you have also some issue if unable to see for agent communicated inventory. Its working fine for our Dev env. Issue is coming in prod. Refer my screenshot from dev.     ... View more

You can run beacon.exe in your laptop & it will generate FlexNet Beacon.msi file in C:\Users\userid\AppData\Local\Temp\{079D4161-8006-4F42-8F04-DC948FD794AA}\FlexNet Beacon.msi' Copy that file in other drive & copy msi in your beacon server where you want to upgrade. When you will run exe file to upgrade , it will ask for MSI, give path of MSI & proceed. It will complete the installation. ... View more

Are you looking fir file path for software source , which have been installed? ... View more