Solved: Re: Transformed Mappings data from IT Visibility to ServiceNow (Integration)

saryee · ‎Aug 03, 2023

Good day,

Can we please get assistance with documenting the transformed mappings required for the integration between IT Visibility and ServiceNow?

I appreciate any help you can provide.

Samuel

ChrisG · ‎Aug 03, 2023

Does the following ServiceNow Integration with IT Visibility documentation help?

Data Model
ServiceNow Identification and Reconciliation Engine (IRE) Rule (possibly loosely related to what you are looking for here)

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

View solution in original post

ChrisG · ‎Aug 03, 2023

Does the following ServiceNow Integration with IT Visibility documentation help?

Data Model
ServiceNow Identification and Reconciliation Engine (IRE) Rule (possibly loosely related to what you are looking for here)

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

saryee · ‎Aug 04, 2023

This is perfect - thanks, Chris!