The Community is now in read-only mode to prepare for the launch of the new Flexera Community. During this time, you will be unable to register, log in, or access customer resources. Click here for more information.
In what Flexera custom ServiceNow table can I find lifecycle dates for installed software? For example General Availability, End of Life, End of Sale, and End of Support.
In our environment ServiceNow is performing discovery. Flexera is referencing installed software based on the ServiceNow discovery and normalizing it against Technopedia. After normalization as I understand it Flexera will return the normalized data back to ServiceNow in the form of a custom table.
If we wanted to report on EOL/EOS software installations what is the correct Flexera custom table to report against?
‎Jul 03, 2023 02:33 PM
It will depend on how you've configured the integration to ServiceNow, but I think that you can find the documentation needed in ServiceNow Integration Data Model
Thanks,
‎Aug 04, 2023 08:06 AM